Industry-Leading Client Satisfaction

Your results are our focus. We strive to earn a trusted, long-term relationship with each client, and we pride ourselves in earning the highest client satisfaction ratings in the industry. With every client, in every meeting, on every project, our goal is to fully deliver the value that you and your business needs.

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Certified Experts

Nonprofit

Coastal Cloud helps nonprofit organizations build efficient operations to empower your focus on achieving your core mission. We’ll help you leverage cloud-based platforms to track your programs, constituents, partners, projects, grants and outcomes. Our tailored solutions will enable you and your team to connect people and organizations, engage participants and donors, distribute information, and measure the fulfillment of your mission.

Education

Allow our Education Team to give you the power to track and measure your successes. Our seamless, 360 degree platform can measure the success of campaigns, manage grants and track admissions – all in one place. Recruiting and Admissions can track the journey of a student from first encounter, all the way to their last day on campus.  The dynamic solution can even keep Alumni connected. Our experts can tailor Salesforce to fit your exact needs, giving you a system that scales when you scale. Gone are the days of manual processes and spreadsheets. Let Salesforce do the work for you, and allow you team to focus on core responsibilities.

Public Sector

We understand the myriad challenges our clients in the public sector face, from balancing the needs of a variety of constituents, to delivering results with limited budgets. As grants are becoming increasingly important, Coastal Cloud’s public sector services have included helping many clients accelerate and simplify grant processing and compliance by eliminating multiple data sources and ensuring that defined processes and timelines are adhered to.

In addition to connecting citizens to their government, our Team has expertise in other areas like Workforce Development and Wildflife Services.

Healthcare

Recent events have driven healthcare organizations and related businesses into overdrive to keep up with data management, ever-changing regulations, and most importantly, patient expectations.  With the variety of healthcare choices in the market, organizations are seeking ways to differentiate and acquire new patients and customers.

Coastal Cloud designs and implements innovative solutions within Salesforce to help with these needs. In fact, not only are we experts in Salesforce, we are experts in healthcare. Our team has spent much of their careers in healthcare and has the expertise to lead your organization to success.

Life Sciences

Medical device manufacturers and the pharma and biotech industries need to look no further than Coastal Cloud to have the technology of the future at their fingertips. Our Salesforce Expert status in Sales Cloud, Service Cloud, Marketing Cloud, CPQ (Configure, Price, Quote), Manufacturing Cloud, ERP, and more will lead you to a single holistic product digital lifecycle – from marketing, demand, sales, contracts and billing, service, and manufacturing.

Undergoing a digital transformation requires both technical and industry expertise. Our team of Salesforce professionals have spent much of their careers in medical device manufacturing and pharmaceuticals and have the expertise to lead your organization to success.

Manufacturing & Energy

The Salesforce platform with applications like Sales Cloud, Service Cloud, Marketing Cloud, CPQ (Configure, Price, Quote), etc. represent the technology of the future for manufacturing. It enables a manufacturing company to get a 360-degree view of how a company is operating and how they’re performing from front-end sales to back-end efficiencies and production. Do you already work from existing data services? No problem. Our skilled team has experience with over 30 different data systems. Through technology roadmaps and detailed planning, Coastal Cloud can provide digital transformation and ensure operational improvement.

Communications & Media

With the intersection of technical disruption, consolidation, and ever-present regulatory impacts, the telecommunications is continuously evolving. Coastal Cloud brings deep experience in all aspects of the industry; territory management, sales pipeline management, electronic signatures/contracts, order capture, marketing automation, business case approvals and integration with numerous systems & databases. Coastal Cloud solutions have facilitated mergers and acquisitions, and guided clients through the transition from a regulatory mindset to one focused on sales and marketing performance.

High Tech

The fast-moving tech sector is constantly in a state of flux, dealing with exponential growth, new entrants, and mergers and acquisitions. You can fall behind simply by trying to keep up with the rate of change. To thrive, your organization requires scalable, nimble systems that give you a real-time, 360-degree view of your customers, your organization, and your business performance. We’ll help you design an end-to-end solution that will keep your marketing, sales, customer success, support, and finance teams aligned, provide your customers with an exceptional experience, and empower your team with the analytics and insights you need to drive your business forward.

Consumer Goods & Retail

Leveraging Salesforce allows you to create closer relationships throughout the entire consumer chain. From the beginning design stages to the consumer’s hands, this solutions encourages collaboration and communication. Data Analytics gives you the unique opportunity to know your clients and their demands. Notice trends within the industry and quickly adapt with this agile solution. A custom end-to-end solution gives you the flexibility to grow as your clients grow.

Financial Services

Financial Services in the modern era requires building simple insights to make informed decisions. This task is easier said than done, with more data points and systems available than ever before. Whether it is connecting multiple organizations onto a single platform, or connecting and integrating, Coastal Cloud has experience delivering solutions that meet these demands.
The second goal in Financial Services is providing a streamlined user experience. Providing a modern consumer experience ensures customer loyalty and satisfaction while agreements and transactions are completed swiftly.

Professional Services

The vast range of Professional Services demands the organization of certifications, investment information, consultants, tax information and more. The Coastal Cloud solution allows you to focus more energy on personal and professional development, by eliminating manual processes for your employees. Accelerate your organization’s time value by de-duping data with a scalable solution. By eliminating silos and streamlining information, this solution promotes operational improvement.

Travel & Hospitality

In the growing world of travel, allowing your organization to deliver excellent customer service is exciting. It’s what keeps your clients coming back. Allow your team to create customizable profiles and communities for their clients. The simple, multi-cloud interface personalizes the experience. You can provide customizable guidance to travelers, allowing them to arrive safely to their destination.

Ready to talk?

We’d love to hear from you and discuss how we can help.