On-Demand Webinar

Extend Your Salesforce MCP Capabilities With Your First Use Case

With a headless approach, organizations can extend Salesforce data, workflows, and AI capabilities into the applications, channels, and experiences where users already work – while keeping Salesforce as the system of record.

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Salesforce is no longer limited to the browser.

In this webinar, we’ll show how to get started with Salesforce Headless 360 and MCP capabilities, including when to use out-of-the-box capabilities versus when to build custom solutions.

You’ll learn how to:

  • Identify the right use cases and personas for a headless approach and determine where it can deliver the most value.

  • Extend Salesforce capabilities through MCP to make data, actions, and workflows available beyond the Salesforce UI.

  • Know when to configure vs. when to customize, and avoid unnecessary development.

  • Design and test for an AI-powered, probabilistic world, including how to set expectations and validate agent behavior.

  • Build with confidence without becoming an expert, using Salesforce best practices and a practical framework for taking your first headless use case from concept to production.

Meet the Speaker

Sam Taylor
Coastal
Senior Director, Innovation

Learn how to take a use case from idea to production.

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By submitting this form, I understand that Coastal will process my information in accordance with TCS' Privacy Notice. I may receive marketing communications with exclusive invitations, relevant tips, insider perks, and more. I understand that I can unsubscribe at any time by following the unsubscribe link at the bottom of any email I receive. For further details on how your personal data will be processed and how your consent can be managed, refer to the TCS Privacy Notice and California Notice at Collection.