Salesforce Financial Services Cloud Implementation Partner

Modernize Customer Engagement, Operations, and Data Across Financial Services

Coastal® helps banks, credit unions, lenders, insurers, wealth management firms, and fintech organizations modernize operations with Salesforce Financial Services Cloud, Data Cloud, Tableau, MuleSoft, and Agentforce.

Whether you’re improving customer acquisition, modernizing legacy systems, increasing relationship visibility, or building AI-powered experiences, our team helps financial institutions create better customer experiences while improving operational efficiency and compliance.

Financial Services Solutions

Banking

We partner with banks to modernize core systems, transform customer experiences, and drive stronger client engagement with Salesforce Financial Services Cloud and nCino.

  • Single view of the customer across all products
  • Streamlined loan origination, approvals, and collections
  • Deposit account growth
  • Personalized digital banking experiences
  • Automated compliance and regulatory reporting
  • Attrition and retention analytics
  • Enhanced fraud detection and security
  • Integration with core and legacy systems
  • Optimized nCino and FSC for lending, treasury, and scalable growth

Expert

Financial Services
Cloud

5/5

AppExchange Customer
Satisfaction Rating

55

Financial Services
Experts

350+

Years of Combined Financial
Services Experience

Trusted solutions to common Financial Services challenges.​

Data Modernization Workshop

Assess your data landscape across Snowflake, Data Cloud, Agentforce, and Tableau. Segment portfolios, activate insights, and enable teams with trusted, actionable data.

Unlock nCino & FSC ROI

Maximize ROI from nCino and Financial Services Cloud through adoption and platform health assessments. Improve process alignment, performance tracking, and scalability.

Retain & Grow High Value Customers

Identify and segment customers by value and growth potential. Surface cross-LOB opportunities and equip bankers with insights that drive profitable growth.

Customers for Life

Unify customer signals in Salesforce Data Cloud to power personalized engagement. Activate insights across Service and Marketing Cloud to build loyalty and long-term relationships.

Activate Sales Performance

Unlock portfolio growth through whitespace analysis and cross-sell opportunities. Improve productivity and collaboration with shared Client 360 insights.

Revenue Management

Manage pricing and rates across products with automated approvals and controls. Monitor profitability and surface proactive repricing opportunities with real-time alerts.

Smarter Service

Enhance service delivery with AI-powered case resolution and agent assist. Reduce time-to-resolution, improve CSAT, and scale securely and compliantly.

Treasury Management

Modernize treasury operations with Financial Services Cloud. Streamline workflows, improve visibility, and uncover new cross-sell and upsell opportunities.

I just can’t have the same banking conversations with other partners like I have with Coastal - it’s not even close.

Actual Quote From a $9B Bank

Report
The AI Operations Report 2026: Financial Services
Dig into how legacy data silos, governance gaps, soft ROI metrics, and stretched teams play out across 150 financial services organizations.
Play Video
Demo
Tableau Next for
Financial Services

Experience Tableau Next through the eyes of a Financial Services Managing Director—interacting with dashboards and conversing with Concierge, powered by Agentforce, to identify popular products, uncover untapped revenue, and reveal whitespace.

Meet our Financial Services experts.

JP Owens

Chief Growth Officer

Elliott Spence

SVP, Financial Services

Angie Lingk

VP, Sales

Priscilla Ellis

VP Delivery, Financial Services

Gina Rotenberg

Senior Director, Industry Advisor, Financial Services

Tony Stegeman

Director, Delivery

Jenn Sansone

Associate Director, nCino Champion

Financial Services Cloud frequently asked questions.

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