Banking
We partner with banks to modernize core systems, transform customer experiences, and drive stronger client engagement with Salesforce Financial Services Cloud and nCino.
- Single view of the customer across all products
- Streamlined loan origination, approvals, and collections
- Deposit account growth
- Personalized digital banking experiences
- Automated compliance and regulatory reporting
- Attrition and retention analytics
- Enhanced fraud detection and security
- Integration with core and legacy systems
- Optimized nCino and FSC for lending, treasury, and scalable growth
Credit Unions
We help credit unions modernize service delivery, deepen member relationships, and deliver more personalized financial guidance with Salesforce Financial Services Cloud, nCino, and targeted automation.
- 360-degree view of member relationships
- Simplified new member onboarding
- Deposit account growth
- Personalized communication and tailored financial advice
- Automated marketing for targeted offers
- Efficient loan application, approval, and collections processes
- Self-service options to enhance member support
- Data insights for share of wallet, cross-sell, and retention analytics
- Improved digital channel experience and treasury management capabilities
Lending
We enable lenders to streamline loan processes, deliver seamless borrower experiences, and make faster, data-driven credit decisions with Salesforce.
- Accelerated loan application through funding cycles
- Improved lead management and pipeline visibility
- Automated underwriting, credit checks, and decisioning
- Personalized borrower communication
- Reduced manual errors and operational costs
- Enhanced compliance and risk management
- Data-driven insights for loan portfolio optimization
- Seamless integration with third-party data sources
Insurance
We help insurers transform policyholder engagement, streamline claims, and enable smarter underwriting and sales with Salesforce solutions.
- Unified view of policyholders and agents
- Simplified policy quoting and application
- Accelerated claims processing and payouts
- Personalized policyholder communications
- Automated lead generation for agents
- Improved agent productivity and onboarding
- Data-driven risk assessment and underwriting
- Enhanced digital self-service for policyholders
FinTech
We help fintech companies accelerate innovation, scale securely, and optimize profitability with Salesforce solutions tailored for agility and compliance.
- Rapid prototype development and market testing
- Scalable infrastructure to support growth
- Secure data management and regulatory compliance
- Seamless API integrations with partners
- Enhanced customer journey mapping
- Automated customer support and onboarding
- Real-time analytics for product iteration and profitability adjustments
- Advanced fraud prevention and security measures
Wealth Management
We help wealth managers scale personalized advice, automate client onboarding, and unify fragmented portfolio data into a single pane of glass with Salesforce Financial Services Cloud and integrated AI.
- 360-degree view of household wealth and multi-generational relationships
- Automated client onboarding and streamlined KYC/AML workflows
- Personalized financial planning at scale with AI-driven insights
- Proactive alerts for life events and portfolio rebalancing needs
- Secure client portals for real-time document sharing and collaboration
- Reduced administrative burden through automated meeting prep and tasking
- Enhanced compliance tracking and transparent audit trails
Capital Markets
We empower firms to accelerate deal flow, strengthen institutional relationships, and automate complex compliance requirements with Salesforce and real-time data intelligence.
- Centralized relationship management for deep institutional insights
- Streamlined deal management from origination to closing
- Automated compliance workflows and conflict-of-interest checking
- Real-time visibility into global pipeline and team activity
- Mobile-first access to key client data for bankers on the move
- Automated reporting for investor relations and regulatory bodies
- Seamless integration with market data providers and research tools
Real Estate
We eliminate operational blind spots by centralizing property data, automating document workflows, and shifting facilities teams from reactive repairs to predictive NOI protection.
- Centralized hub for real-time rent roll and occupancy insights
- AI-powered data extraction to eliminate manual spreadsheet errors
- Automated document capture and proactive covenant notifications
- Branded stakeholder portals for seamless document and data exchange
- Integrated maintenance workflows to reduce emergency service costs
- Predictive analytics to forecast equipment failure and protect NOI
- Full visibility into energy expenditure and portfolio-wide operational risk
Equipment Finance
Coastal helps equipment finance organizations upgrade generic technology rollouts with a Salesforce architecture designed for the realities of leasing.
We connect vendor management, pricing, credit exposure, and core systems into a unified workflow so originators can focus on closing deals rather than navigating disconnected tools.
- Digitized vendor onboarding and underwriting
- Embedded pricing matrices aligned to vendor agreements
- Automated approval limits and exposure tracking
- Integrated booking with InfoLease and other core systems
Financial Services
Cloud
AppExchange Customer
Satisfaction Rating
Financial Services
Experts
Years of Combined Financial
Services Experience
Trusted solutions to common Financial Services challenges.
Assess your data landscape across Snowflake, Data Cloud, Agentforce, and Tableau. Segment portfolios, activate insights, and enable teams with trusted, actionable data.
Maximize ROI from nCino and Financial Services Cloud through adoption and platform health assessments. Improve process alignment, performance tracking, and scalability.
Identify and segment customers by value and growth potential. Surface cross-LOB opportunities and equip bankers with insights that drive profitable growth.
Unify customer signals in Salesforce Data Cloud to power personalized engagement. Activate insights across Service and Marketing Cloud to build loyalty and long-term relationships.
Unlock portfolio growth through whitespace analysis and cross-sell opportunities. Improve productivity and collaboration with shared Client 360 insights.
Manage pricing and rates across products with automated approvals and controls. Monitor profitability and surface proactive repricing opportunities with real-time alerts.
Enhance service delivery with AI-powered case resolution and agent assist. Reduce time-to-resolution, improve CSAT, and scale securely and compliantly.
Modernize treasury operations with Financial Services Cloud. Streamline workflows, improve visibility, and uncover new cross-sell and upsell opportunities.
Actual Quote From a $9B Bank
Financial Services
Experience Tableau Next through the eyes of a Financial Services Managing Director—interacting with dashboards and conversing with Concierge, powered by Agentforce, to identify popular products, uncover untapped revenue, and reveal whitespace.


