Smart Collections: Balancing Liquidity and Risk with Salesforce
Financial institutions are walking an economic tightrope. Credit card and auto loan payments are increasingly late, a clear sign that organizations need to strengthen their collections approach. But on the other side of that tightrope is the opportunity for loan growth—and tightening up credit too much could mean missing out on good customers and stifling […]
The Guide to Salesforce Data Cloud for Financial Services
Discover the value of Salesforce Data Cloud with Financial Services Cloud for banks and credit unions. Learn about key features, real-world use cases, implementation considerations, and future trends.
From Digital Divide to Digital Equity: Strategies for BEAD Grants Management
Ready to bridge the digital divide? Get tips for faster application processing, compliance, and maximizing BEAD grant funding for digital equity.
Hello from Coastal
Coastal Cloud is now Coastal! Learn about our updated look and feel and discover the story behind the rebrand.
Beyond the Waiting Room: Transforming Patient Care with Melanie Husk
Navigating healthcare can feel like solving a riddle inside a maze. But what if technology focused on the pre and post-care patient journey could change everything? Our CEO, Eric Berridge, recently sat down with Melanie Husk, Chief Consumer Officer at Baptist Health, on the Customer Obsessed podcast, and she let listeners in on the secrets […]
Coastal Explains Salesforce Releases: Spring ‘24 Edition
Welcome to our blog on the highlights of the Spring ’24 Salesforce release! We’ve got a ton of exciting updates to share, each tailored to different teams and needs. Here’s a quick overview of what Salesforce has in store this season. You can also click on any headers in this menu to dig deeper into […]
Serving Citizens from the Cloud
Hear from Sara Hale as she details Coastal’s direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation—this episode is where meaningful change in public service takes […]
What can Salesforce Data Cloud do?
Customer data is a goldmine that’s often scattered and hard to use. You might struggle with complex integrations, limited insights, or slow performance. Salesforce Data Cloud aims to change that. It’s a central hub designed to streamline how you manage and activate customer data inside your organization and across the Salesforce ecosystem. But what does […]
Unlocking Salesforce’s hidden potential: From silo to growth engine
Any business leader invested in digital transformation understands the power of a unified Salesforce platform. But fragmented departmental use can impede efficiency, hinder collaboration, and stifle progress. What if you could unlock the hidden potential of your Salesforce org, transforming it from a siloed toolset into a powerful engine driving growth? That’s exactly what leading […]
Salesforce Data Cloud: Practical Use Cases for Nonprofits
For nonprofits, every interaction matters. Engaging constituents (donors, volunteers, served populations, and even employees) with the right message at the right time can be the difference between securing a life-changing donation and losing a crucial volunteer. But in the face of a fragmented data landscape and limited resources, achieving this personalized touch can feel like […]
Salesforce Data Cloud: Practical Use Cases for Communications, Media & Technology
The digital landscape keeps changing, and businesses like yours need innovative solutions to stay ahead. You want happier customers, better revenue, and smoother operations. Salesforce Data Cloud is a powerful tool that can help. At Dreamforce 2023, Salesforce announced free Data Cloud licenses so customers can explore its potential and start using it to build […]
Salesforce Data Cloud: Practical Use Cases for Manufacturing
Manufacturing is a fast-paced world, and businesses like yours constantly seek ways to improve operations and customer experiences to drive growth. Salesforce Data Cloud, a unified data platform, can help you achieve these goals. At Dreamforce 2023, Salesforce announced free Data Cloud licenses so customers can explore its potential and start using it to build […]
Salesforce Data Cloud: Practical Use Cases for Healthcare
The healthcare industry is facing many data challenges, including growing patient volumes, complex data infrastructures, and the need to deliver personalized care. Salesforce Data Cloud can help healthcare organizations address these issues by providing a unified platform for data integration, management, and analytics. At Dreamforce 2023, Salesforce announced that Data Cloud free licenses are now included so […]
Transforming Crisis Intervention with Grant Riewe
Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. In this must-listen episode of the Customer Obsessed Podcast, Grant Riewe shares transformative strategies in crisis intervention, all […]
Optimize your Free Data Cloud Licenses
At Dreamforce 2023, Salesforce announced that Data Cloud free licenses are now included for all Enterprise Edition or above customers so they can familiarize themselves with the new capabilities and develop use case ideas. See a full view of what is included Quickly Embrace Data Cloud with Our Proven Solutions Coastal’s certified Salesforce Data Cloud and Tableau […]
Thrive Global: AI’s New Frontier – Amplifying Meaning and Purpose at Work
Since the public introduction of large language models—models that can understand language and generate text—few topics have resonated more profoundly in public discourse than artificial intelligence (AI) and its potential impact on our future world. We are collectively grappling with the role AI will play in our society, while the pace of innovation accelerates and […]
A Heart-to-Heart with Manufacturing Leaders during Dreamforce
Discussions at Dreamforce 2023 underscored the pivotal role of data and analytics and how Salesforce Data Cloud can be used to reshape manufacturing. Manufacturing leaders from around the world gathered at Dreamforce, the biggest Salesforce conference of the year, to discuss how technology and innovation are reshaping the industry’s future. Coastal hosted a peer-to-peer Dreamforce […]
Faith in Full Force at Dreamforce ‘23
Leaders from Faith-based organizations gathered with Coastal during Dreamforce to discuss how Salesforce can promote a more digitally empowered Faith community. Dreamforce is Salesforce’s paramount conference of the year, uniting visionaries and experts for face-to-face dialogue about using technology and innovation for advancement. Organizations including The Foursquare Church and Elevation Church gathered for breakfast, a […]
21 Highlights from the Salesforce Winter ’24 Release
The Salesforce Winter ’24 Release is underway, packed full of exciting features and enhancements. As a top-tier Salesforce partner with a 5/5 Customer Satisfaction Rating that’s in Salesforce every day, Coastal Cloud can be counted on to deliver “need-to-knows”, saving you time and energy. Our Senior Consultant Nancy Brown dug into the release and chose 21 of […]
Life-Saving 988 Call Center Solution explained by Vibrant CIO at Dreamforce ‘23
Coastal Cloud offered Behavioral Health Leaders a unique opportunity to understand Vibrant Emotional Health’s approach to incorporating Salesforce into the organization and the impact it has made on its mission. Salesforce’s premier conference of the year, Dreamforce, is an opportunity for industry leaders, innovators, and experts to convene in person to discuss the transformative impact […]
Top Healthcare Insights from Dreamforce ’23
Within the Healthcare sector, one topic took center stage—Data Cloud. Discussions at Dreamforce 2023 underscored the pivotal role of data and how it has become easier than ever to unify data from disparate healthcare systems. Dreamforce, the biggest Salesforce conference of the year, brought together Healthcare leaders, innovators, and experts to discuss how technology and […]
Executive Insights: Top Themes from the Manufacturing Summit
At the Coastal Cloud Manufacturing Summit in Chicago, our experts shared personal insights into the industry’s evolution and how Salesforce Manufacturing Cloud can be used to reshape manufacturing. Coastal Cloud hosted manufacturing executives from Atkore, Argos and other North American manufacturers along with industry experts, leaders, and Salesforce Manufacturing Cloud users, to explore the latest […]
Webinar: Accelerating Emergency Management Response Teamwork with Slack
The National Weather Service has recently made the decision to migrate to Slack as the next generation of the NWSChat service, specifically for emergency response. The evolution to Slack for NWS Chat 2.0 will include building functionality, testing, and training for NWS employees and the thousands of external NWSChat collaborators in the emergency management, public safety, meteorology, and broadcast […]
Webinar: Revenue Lifecycle Management – The Fuel to Your Company Growth
In today’s business landscape, proper investment in the people, processes, and technology of the revenue lifecycle is critical in driving growth and success. During this webinar on revenue lifecycle management, we’ll explore how they can accelerate your business. Noel Goggin, CEO and Culture Leader at Conga, and Tim Hale, Co-Founder and Managing Partner at Coastal Cloud, […]
Prioritizing People: How Coastal Helps Salesforce Org Mergers Succeed Through Change Management
When it comes to merging Salesforce orgs, most of the focus goes straight to the technical side of the process, leaving out the most crucial element: the people involved. At Coastal, our approach to Salesforce org mergers is different. We prioritize the human aspect of org merges, taking into account the different company cultures, sales methodologies, and […]
