2025 ISG Provider Lens™ Salesforce Ecosystem Partners Report
With more than 3,000 Salesforce consulting partners in the market, it’s hard to know who can actually deliver results—especially across clouds, with AI, and in complex industries. This report provides independent, data-backed analysis—ranking partners by execution, innovation, and real-world impact. Based on customer references, executive briefings, and ISG’s proprietary scoring model, it gives leaders the clarity they need to make high-stakes decisions with confidence.
Use it to:
- Compare firms based on execution, not marketing
- See why Coastal leads—and how others stack up
- Know what to look for in a partner built for real ROI
ISG Recognition
Leader
Implementation Services for Core Clouds and AI Agents – Midmarket
Leader
Implementation Services for Marketing and Commerce with AI Enablement
Leader
Implementation Services for Industry Clouds
Salesforce as a holistic system.
ISG recognized Coastal for building Salesforce the way it’s meant to work: as one connected system. We help clients get more value across clouds by eliminating silos, streamlining data flows, and enabling AI and automation that actually stick.
AI that can be operationalized.
It’s not enough to pilot AI—you need to put it to work. ISG called out Coastal’s strength in making AI real, from activating use cases and deploying Agentforce to building scalable architectures that drive measurable outcomes.
Implementations that work.
Generic builds don’t cut it. ISG highlighted our ability to tailor every implementation to the workflows, priorities, and realities of each client—especially in regulated or complex industries.
Go-live and beyond.
ISG recognized our Waves Managed Services model for helping clients continuously improve their platform with new features, smarter processes, and support that grows with their goals.
Rodrigo Baretto, Lead Analyst at ISG
Don't Just Take Our Word for It
Download the report to see why ISG—and leading organizations—keep choosing Coastal.
