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True North: Chart Your Strategic Path to Salesforce Success

Build in the Right Direction for Lasting Platform Impact

Increase the success of your Salesforce project by aligning technology and stakeholders to your True North with a strategic roadmap, where every milestone points to business impact.

Whether you’re on the way to implementing Salesforce, you’re creating a business case, or you’re on the platform and exploring further usage, True North is for you.

Salesforce

Multicloud
Multi-Industry
Customer 360

#1 Ranked

Salesforce Consultancy
by Actual Customers

5/5

Customer Satisfaction Rating
on Salesforce AppExchange

7,071

Successfully Delivered
Projects

What do you get with True North?

Clear & Executable Plan for the Platform

True North engages key stakeholders to foster alignment around a clear roadmap and action plan, organized and prioritized based on business impact.

Industry + Technical Expertise for a Bulletproof Strategy

True North projects are led by industry strategists who partner with technical experts for deliverables that are actionable and enduring.

Proven Business-Impact-Focused Approach

Using our C.A.R.E. business impact methodology, we align each of your objectives to business value.

True North Approach

Following a quick and thorough exploration of your business, users, technologies, and data, we verify a future state, delivering a clear roadmap for your path forward. You’ll hear us talk a lot about C.A.R.E.—our approach to identifying the business impact of each initiative.

C.A.R.E. Business Impact Model

Cost Savings
Efficiency gains across people & process

Acquisition
New customers or sales acceleration

Retention
Reduced churn rate

Expansion
Incremental revenue, cross-sell, upsell, price increase

Coastal developed a strategic roadmap to optimize our system's processes both presently and long-term.

United Cerebral Palsy

Customer Story

Learn how Coastal is charting the technology course for one of the world’s top medical schools.

Coastal Compass

Are you getting enough value from Salesforce? Find out fast.​

This quick evaluation will reveal where you stand and provide actionable next steps to accelerate your Salesforce ROI.

Get in Touch

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