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Seamless Product Lifecycle: Your Salesforce Partner for Life Sciences

Medical device manufacturers and the pharma and biotech industries need to look no further than Coastal to have the technology of the future at their fingertips. Our Salesforce Expert status in Sales Cloud, Service Cloud, Marketing Cloud, CPQ (Configure, Price, Quote), Manufacturing Cloud, ERP, and more will lead you to a single holistic product digital lifecycle – from marketing, demand, sales, contracts and billing, service, and manufacturing.

Undergoing a digital transformation requires both technical and industry expertise. Our team of Salesforce professionals have spent much of their careers in medical device manufacturing and pharmaceuticals and have the expertise to lead your organization to success.

Medical Device Manufacturers

Gain the competitive advantage for your digital product lifecycle by unlocking the potential in sales, service, and predictive manufacturing to better understand the consumer experience.

Pharmaceuticals & BioTech Organizations

Your crucial goals of improving speed to market and reducing complexity are bolstered by our omnichannel strategy to reach distributors and providers with the right message at the right time on the right channel.

Coastal’s Accelerated Solutions

Salesforce Data Cloud

Unlock the future of deep personalization and AI tools. Today, most organizations have data scattered across multiple systems and platforms, including web and mobile apps, e-commerce sites, health record providers, resource management services, and Salesforce CRM. Salesforce Data Cloud helps you harmonize this data, analyze it in Tableau, and take action across marketing, sales, and service.

Create a Connected, Automated Product Customer Experience with Salesforce

Grow Demand in Product Target Markets

Grow Demand in Product Target Markets

Engage with new and current customers using automation & intelligent segmentation.

Predict the Pipeline for Smarter Manufacturing

Predict the Pipeline for Smarter Manufacturing

Automate sales processes and connect ERP data to gain a cash “360” view and unlock predictive manufacturing.

Empower Customers and Distributors to Increase Sales Velocity

Empower Customers and Distributors to Increase Sales Velocity

Empower Customers and Distributors to Increase Sales Velocity

Improve the Experience with Products in Real Time

Improve the Experience with Products in Real Time

Provide multi-channel communications with the customer to track product experiences, inquiries, and resolve warranty claims.

Knowledgeable and professional – Coastal produced the expected results on time and on budget.

Duke Clinical Research

Our Expertise

Customer 360 Platform

Data Cloud

Experience Cloud

Healthcare & Life Sciences

Marketing Cloud

Revenue Cloud

Sales Cloud

Service Cloud

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This image shows a woman in a pharmacy setting, wearing a white lab coat, suggesting she is a pharmacist or healthcare professional. She is standing in front of shelves filled with various medications, attentively selecting a box from the shelf. She holds a tablet in one hand, possibly using it to manage inventory or access patient records. The background consists of neatly arranged medication boxes, creating a clean and organized environment. The image has a modern, professional tone, with a pink geometric shape framing part of the image for added visual interest.

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A smiling healthcare professional in a white coat and blue scrubs shakes hands with a business professional across a table.

Upgrading MedTech Field Service and Sales with Salesforce