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Connected Service Solutions for the Modern Workplace

Service Cloud

Providing excellent customer service shouldn’t be a struggle. With the right tools, you can streamline support while building stronger customer relationships.

Our team will help you implement solutions that empower both your agents and your customers. From easy self-service options to seamless cross-channel communication, we’ll create a system that feels effortless.

At Coastal, we believe technology should support human connection. Service Cloud helps you transform every customer touchpoint with faster access to insights, smarter workflows, and personalized interactions.

Field Service Lightning

Transform the way your field service teams work. From smart scheduling to on-the-go tools, Field Service Lightning empowers them to deliver exceptional customer experiences.

We’ll streamline their workflows, automate tedious tasks, and optimize every step of the process. With our deep Field Service Lightning expertise, you can be confident your system is built to boost efficiency and customer satisfaction.