Modernizing Manufacturing Field Service with Salesforce
Field service operations in manufacturing are evolving. It’s no longer just about solving problems after they occur—manufacturers are finding ways to stay ahead of issues, ensuring machines keep running, technicians have everything they need, and customers are well taken care of. At Coastal, we work with manufacturers to modernize these operations through Salesforce Field Service, […]
Agentforce FAQ: Everything You Need to Know
Salesforce’s Agentforce is making AI a practical tool for business by going beyond simple assistance to taking meaningful actions. Announced ahead of Dreamforce, Agentforce is designed to help teams get more done by leveraging AI as an active participant in everyday processes. Sam Taylor, Coastal’s Director of Innovation, was invited to an exclusive Agentforce workshop […]
Home Services Efficiency: Get the Most Out of Your Salesforce Tools
In the home services industry, operational efficiency is crucial. Imagine a call comes in—your best technician is halfway across town, only to find out their next appointment was rescheduled an hour ago. Back at the office, your customer service team is scrambling to explain a delayed invoice because the billing system didn’t sync with the […]
Dreamforce 2024 Recap & Resources
Dreamforce 2024 once again showed why it’s the go-to event for business and tech leaders. This year’s focus? Using AI and data to unlock growth and simplify complex innovations for everyone. We got to dive into insightful sessions, hands-on workshops, and real-world discussions about how these technologies are transforming industries. Below are some of the […]
What exactly is ROAI—and why does it matter?
At Coastal, we emphasize ROAI because it’s not just about deploying AI solutions—it’s about ensuring those solutions drive measurable results while letting you focus on the work that matters most. We leverage modern technologies and tools like Salesforce, Data Cloud, and Snowflake to deliver these outcomes with precision.
Salesforce Life Sciences Use Cases and Industry Insights
Explore 3 life sciences use cases showing how Coastal’s Salesforce solutions help Life Sciences companies, including MedTech and pharma, streamline operations, connect data, and drive growth.
Upgrading MedTech Field Service and Sales with Salesforce
Improve MedTech field service and sales with Salesforce. Streamline operations and optimize territories with tools like Field Service Lightning and Salesforce Maps for better outcomes.
The Ultimate Guide to Salesforce Data Cloud
If you’re like most, your business has tons of customer data—purchase history, website behavior, support interactions, demographic information and more. But it’s scattered across different systems, making it difficult to actually use. Salesforce Data Cloud is the solution to this data chaos. It unifies sources without duplicating data, resolves inconsistencies, and delivers a 360° profile in […]
Dreamforce Guide: Your Dreamforce 2024 Essentials from Coastal
Get the ultimate guide to Dreamforce 2024 from Coastal with tips, exclusive opportunities, and the best ways to maximize your experience.
Boosting Salesforce Adoption in Manufacturing: 3 Strategies to Empower Your Team
Boost Salesforce adoption for manufacturing success. Empower sales, optimize field operations, and maximize ROI with these proven strategies.
Streamline Your Supply Chain with Salesforce Manufacturing Cloud
Unleash the power of Salesforce Manufacturing Cloud to optimize inventory, streamline communication, enhance collaboration, and forecast demand with accuracy. A complete supply chain solution for modern manufacturers.
Transform Your Packaging Business: How Salesforce Solves 3 Common Challenges
Solve data silos, disconnected sales, and inaccurate forecasting for packaging manufacturers with Salesforce.
Maximize Salesforce ROI: The Executive Guide to Continuous Innovation
Your Salesforce is a powerful tool, but is it delivering its full potential? Unlock continuous growth and maximize your investment with Coastal Waves – the strategic partnership that takes your Salesforce to the next level.
The Salesforce Admin’s Guide to Continuous Innovation Services (and Why It Matters)
Struggling to keep up with the ever-changing Salesforce landscape? Discover how continuous innovation services like Coastal Waves can empower your team, eliminate technical debt, and drive real business results. Learn how to maximize your Salesforce ROI with our expert guidance and collaborative approach.
How to Turn Banking Customer Complaints into Growth Opportunities with Salesforce
Learn how to streamline your complaint management process, enhance customer experience, and proactively mitigate risk with Salesforce Financial Services Cloud and data-driven insights.
Pulling growth levers within Salesforce: PE Strategies for Quick Wins & High ROI
The constant evolution of Salesforce’s products can make it challenging for private equity firms to prioritize which Salesforce features and tools will deliver the biggest impact for their portfolio companies. This is especially true in the early stages of implementation when resources are often limited. Coastal helps PE firms navigate this challenge by understanding their […]
How to Unify Data for Smooth Healthcare Journeys from Pre-Care to Post-Care
Discover how Coastal’s Salesforce + EMR Connect solution revolutionizes healthcare marketing by unifying patient data, empowering personalized engagement, and driving revenue growth. Learn how to overcome data silos, improve patient experiences, and achieve better outcomes with this innovative approach.
Coastal Explains Salesforce Releases: Summer ‘24
Dive into the best updates from the Salesforce Summer ’24 Release, explained by Coastal’s experts. Learn how these new features will transform your workflow and elevate your Salesforce experience.
5 Ways Salesforce Nonprofit Cloud Can Amplify Your Impact
Unlock your nonprofit’s full potential with Salesforce Nonprofit Cloud. Streamline fundraising, deepen donor relationships, and measure your impact with powerful tools designed for the social sector. Learn how Coastal can help you maximize your impact.
Transform Retail Bank Sales with Salesforce & Spiff
Transform your retail bank’s sales performance with Salesforce Financial Services Cloud (FSC) and Spiff. Streamline goal setting, incentivize teams, and unleash data-driven insights.
Winning Back Lost Customers in MedTech & Biopharma with Salesforce
Learn how a MedTech company used Salesforce Data Cloud to create a personalized win-back campaign, achieving a 10x increase in win rates and boosting revenue. This case study highlights the power of data-driven strategies for customer retention and growth in the life sciences industry. Discover key takeaways and learn how you can leverage Salesforce to turn lost customers into loyal ones.
Salesforce Data Cloud for Telecommunications Leaders
In the fast-paced telecommunications industry, data is pouring in from every direction. Every click, share, and call generates valuable information that can be used to gain a deeper understanding of customers, optimize operations, and identify emerging trends. However, without the right tools, this data can quickly become overwhelming. Many companies struggle with fragmented data spread […]
Slack + Salesforce: The Finance Power Couple Boosting Team Performance
Uncover the power of Slack + Salesforce for financial services. This guide dives into real-world use cases, showcasing how to boost productivity, enhance collaboration, and stay ahead of the curve. Learn why this integration is a game-changer for financial teams.
From Applications to Alumni: Data Cloud Use Cases for Higher Education Success
Transform student engagement, retention, and alumni giving with Salesforce Data Cloud. Explore practical use cases for higher education and learn how Coastal can help you harness the power of data for a more connected and successful campus community.
How Coastal Transforms Grants Management with Salesforce
At Salesforce World Tour D.C., Coastal’s President and Co-founder Sara Hale led a short but powerful grants management session. She explored how Salesforce can help state and local governments turn the complex world of grants into a force for far-reaching change. This means tapping into staggering resources—like the $2.8 trillion in federal funding distributed in […]
