The AI Operations Report 2026: Technology Industry

Go Inside 100 High-Tech Organizations Running AI

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High tech leaders are moving fast on AI. Proof hasn't caught up.

Tech organizations were some of the first to deploy AI. This report follows 100 leaders through what that head start delivered, and why being first hasn’t made proving AI’s value any easier.

30%

Run AI autonomously in the background, nearly three times the 11% survey average.

84%

Are confident they can sustain and scale the AI they’ve already built.

26%

Strongly agree it’s delivered measurable business value.

How to Use the Report

Benchmark Your Program

See where your AI initiatives stand against 100 high-tech organizations already running AI. Find out why 79% say data is where efforts most commonly stall.

Spot the Patterns

See where the operational gaps show up as AI scales, and what’s behind them. 53% stall while building or configuring the AI solution itself.

Apply the Findings

Get guidance for running AI as an ongoing discipline. 68% report data accuracy issues persisting after launch, and 61% face ongoing integration difficulty.

Resource the Work

Running AI is its own job, not a second one. Dedicated AI teams run autonomous AI at nearly three times the rate of IT-led teams.

Looking back, I would have done more data discoveries and made sure that our data could support the AI initiatives.

Chief Digital Officer, High Tech, AI Operations Survey

Meet Our AI Experts

Brian Gannuscio
Chief Digital Officer

Sam Taylor
Senior Director, Innovation & Emerging Technology

Paul Wilson
Senior Industry Advisor,

TMT

Steven Caro
Director of Market Strategy, 
TMT

Turn AI Momentum Into Proven Value

See why AI investment keeps outpacing returns across 100 high-tech organizations — and the right moves to close the gap.

Get the Report
Get the Report

By submitting this form, I understand that Coastal will process my information in accordance with its Privacy Policy, which may include sharing my data with sponsoring partners. I may receive marketing communications with exclusive invitations, relevant tips, insider perks, and more. I understand that I can unsubscribe at any time by following the unsubscribe link at the bottom of any email I receive. To learn more, please visit our privacy policy.