We are looking for a Director – Sales (Nonprofit focus) to help us support our continued growth within the social impact sector. This person will be responsible for building and maintaining relationships with both current and prospective clients while collaborating with our Business Development and Delivery teams throughout the sales cycle. We’re looking for candidates that have exposure to the Salesforce delivery process (Hands-on Delivery experience as a Salesforce consultant highly preferred!) that are able to build trust quickly with our clients.
Work that matters. Life that fits.
Looking for a role where you can live anywhere you want while delivering meaningful client work? You’re in the right place.
We’re looking for tech-savvy folks who know Salesforce inside and out and believe outstanding customer experience is table stakes. Join our team of talented, certified Salesforce consultants and industry experts and develop life-changing skills.
Work Environment
Flexible Work Options
Volunteer Time Off
Computer Allowance
Team Building Activities
Virtual Socials
Great Benefits
Medical & dental insurance
Flexible spending accounts
401(k) plan with company match
Short-term & long-term disability
Life & AD&D insurance
Paid holidays
Responsible Time Off (RTO)
Responsibilities
Engage with executive-level leaders at national and regional nonprofits to grow our customer base and win business with “new logo” accounts.
Create detailed business and territory plans to facilitate the attainment of annual goals and quotas, working alongside our BDR team
Personally unearth new opportunities through outbound outreach and industry networking (e.g., Dreamforce, NTC/NTEN) to turn prospects into long-term mission partners.
Manage the entire customer relationship lifecycle from from finding a prospect to securing a business contract to helping our delivery team successful complete the project
Lead compelling discovery conversations that uncover a nonprofit’s programmatic goals, fundraising hurdles, and constituent engagement objectives.
Present Salesforce products (including Nonprofit Cloud and Grant Management) that align directly with the organization’s theory of change and strategic plan.
Provide professional after-sales support to enhance the relationships and customers’ dedication and long term success.
Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business.
Mentor and grow junior Business Development resources, provide oversight and support for Business Development team
Engage with Salesforce Nonprofit/HED RVPs and AEs to drive co-prime opportunities and become a trusted partner within the Salesforce.org ecosystem.
Partner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project delivery.
Work with your team to create estimates and SOWs that account for nonprofit budget constraints, grant-dependent timelines, and specific compliance requirements.
Create and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptions.
Travel as needed to support the sales cycles to close business
Required Skills, Education and Experience
5+ years proven expertise as a Salesforce Delivery Consultant or similar role, and interest in applying your delivery expertise in Sales.
5+ years of Sales experience is ideal, but will consider candidates with less sales experience who exhibit a strong desire and enthusiasm for sales.
Proven Portfolio Growth – you will be responsible to Grow our Coastal customer base across the nonprofit landscape
Experience in the Salesforce Ecosystem
Ability to take ownership and responsibility for, and actively drive sales pursuits.
Commitment to building long term relationships with customers and winning business through trusted relationships
Consultative mindset with an understanding of nonprofit governance, board relations, and fundraising cycles.
Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
Excellent communication, preparation, strategy, presentation and execution skills
Ability to “project manage” a sales cycle by leading collaboratively and working with other key internal groups – pre-sales, delivery, SMEs and Industry Professionals
Organizational skills with a detail-oriented approach to complex grant or RFP (Request for Proposal) processes.
Enthusiastic and passionate
Experience with Technology: Salesforce, Zoominfo, LinkedIn
Must have full-time permanent US work authorization
Note – Determination of Senior will be based upon the candidate’s previous relevant experience and depth of skills, and will be determined through our skills interview process
Additional Requirements
Bachelor’s Degree preferred, or equivalent experience
Experience as a Salesforce Consultant, preferably at an implementation partner
