Marketing Cloud Solutions Architects provide technical guidance to the development of Salesforce and Marketing Cloud to support business and product strategies. Solutions Architects lead technical requirements gathering sessions and oversee and approve creation and maintenance of application and system design documentation.
Work that matters. Life that fits.
Looking for a role where you can live anywhere you want while delivering meaningful client work? You’re in the right place.
We’re looking for tech-savvy folks who know Salesforce inside and out and believe outstanding customer experience is table stakes. Join our team of talented, certified Salesforce consultants and industry experts and develop life-changing skills.
Work Environment
Flexible Work Options
Volunteer Time Off
Computer Allowance
Team Building Activities
Virtual Socials
Great Benefits
Medical & dental insurance
Flexible spending accounts
401(k) plan with company match
Short-term & long-term disability
Life & AD&D insurance
Paid holidays
Responsible Time Off (RTO)
Responsibilities
The Solutions Architect should have sound knowledge of Salesforce Marketing Cloud
Will be responsible for successfully integrating Salesforce with Marketing Cloud
The Marketing Cloud Solutions Architect will work with Account Executives in a Sales Engineering function to appropriately scope project proposals
Works effectively individually and with Coastal Cloud and client members toward customer satisfaction and success
Takes direction from project team members and immediate supervisor
Seeks opportunities to develop professional skills
Achieves necessary technical certifications
Managing multiple client engagements and working with associated team members
Run workshops and have the ability to develop and present frameworks and methodologies to articulate delivery processes, operating models, solutions, and barriers to facilitate discussion
Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards
Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs.
Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities
Identify project issues/risks and present alternatives to alleviate or resolve
Lead consultative engagements with clients on the technical and business challenges related to their digital marketing initiatives
Required Skills, Education and Experience
8 years of experience, with a minimum of 3 years of Solution Architect experience (or a similar role), excellent organizational skills, and the ability to handle multiple tasks simultaneously
Minimum of an active Marketing Cloud Consultant certifications
Solid experience in Data Modeling concepts and tools.
Applied knowledge of Salesforce and the Sales, Services, and Marketing functions.
Excellent written, verbal, and visual communication skills, able to present complex concepts effectively at both the tactical and strategic/executive levels.
Ability to develop practical solutions and methodologies on the Salesforce platform.Excellent strategic & technical thinking. Highly organized and detail-oriented.
Proven track record of working with multi-stakeholder teams, specifically IT, M&A, Infrastructure / Security, and Sales / Business Operations.
Familiarity with data architecture/schema, including relational data models and SQL syntax, documentation of data models, and data flows.
Familiarity with Network Protocols and Services (DNS, HTTP, HTTPS), APIs (SMC, CRM, SOAP/REST), object-oriented programming and design with .NET, Java, and/or PHP is preferred
Familiarity with systems integrations such as CRM, Content Management, POS/Commerce, or Web Analytics preferred
Must have full-time permanent US work authorization
Note – Determination of Senior (role name) will be based upon the candidates’ previous relevant experience and depth of skills, and will be determined through our skills interview process.
Additional Requirements
Education – Bachelors degree in a related area preferred
