Expert
Managed Services
8,001
Successfully Delivered
Projects
5/5
AppExchange Customer
Satisfaction Rating
100%
North America-Based
What Makes Waves Different
Return on Your Investment
Return on Your Investment
Speed to Value
Speed to Value
Flexible Strategic Partnership
Flexible Strategic Partnership
Known Budget. Predictable Outcomes.
Known Budget. Predictable Outcomes.
Quarterly Roadmapping & Proactive Planning
Quarterly Roadmapping & Proactive Planning
Onshore Certified Team
Onshore Certified Team
Waves for Agentic Ops
Waves for Agentic Ops is Coastal’s managed service for launching and operating agents for impact. Coastal owns agentic operations end to end, activating high-value use cases quickly (often within 90 days), and continuously monitoring, governing, and optimizing agents to ensure predictable behavior, controlled costs, and measurable business impact.
This model frees technology leaders from having to build or staff a new operational function in-house.
All Salesforce Clouds
Waves delivers expert support across all Salesforce Clouds including Sales, Service, Experience, Marketing, Revenue, and more. With a flexible monthly model, you get on-demand access to certified professionals and quarterly roadmapping sessions that keep your platform optimized, aligned to your business goals, and ready to scale.
Marketing Campaigns
Waves equips your team to design, build, and optimize marketing campaigns and customer journeys on Salesforce Marketing Cloud. You get strategic, technical, and creative support plus quarterly planning to ensure campaign performance is tied to measurable business outcomes.
Snowflake
Leverage Snowflake the smart way with ongoing support from certified Snowflake specialists across a range of skill sets. Waves helps you evolve your data architecture, optimize platform usage, and integrate Snowflake seamlessly with Salesforce and your broader tech stack.
With Waves, you can:
- Access diverse data and Snowflake expertise on demand
- Build and refine Snowflake architecture, governance, and analytics over time
- Free up internal teams to focus on high-value initiatives
- Keep Snowflake and Salesforce projects aligned under a single contract
The Waves Approach
Results-driven from backlog to big picture.
See how our Waves methodology gets teams focused on key priorities, drives continuous improvements, and delivers quality, adoption, and meaningful results.
Guide
10 Expert Strategies for Driving Ongoing Salesforce Value
Many Salesforce instances start losing their edge within six months of launch. Here are 10 strategies to help you maintain momentum, clear out technical debt, and prove the value of your CRM spend every single quarter.
Using Coastal to optimize our Salesforce platform was one of the best decisions we could make for our long-term success.
Actual Customer Review on G2
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