Coastal Cloud was pleased to host our second webinar as we addressed the Better Together approach in a new era of health care, combining the best capabilities of an EMR and Salesforce Health Cloud and Marketing Cloud to create a personalized healthcare consumer experience.
Key Insights in this Webinar:
- How convenience and a customer-centric focus will be the new norm for how we interact with patients using today’s technology
- How Salesforce Health Cloud, Marketing Cloud and Omni-Channel can work with any EMR to capture new patients and manage current patients as well as empowering our teams to quickly access critical insights with a data driven Patient 360
- How the sustainable solution of technical infrastructure, ubiquitous in other industries, is now a necessity in healthcare
- How to use technology to serve physicians and medical professionals seeking better access to patient information, as well as making it easy to disseminate information in the Salesforce Health Cloud platform that serves a variety of purposes
- How the pandemic revealed out of date, unscalable technologies, which when coupled with cybersecurity concerns, is driving companies to the Salesforce platform
- How synthesizing EMR makes it much easier for departments and users to manage, generating value on many levels
- The importance of maintaining trust with patients and the intimacy that is key to developing an ongoing, caring relationship with patients and families
- Choosing the right technology and designing processes for making the digital transformation simpler when we are all seeking better outcomes for our patients, our staff, and the health of our communities
Speakers:
Dr. Sindu Pandit
Physician and Global Clinical Lead in Healthcare
Salesforce
Aaron Miri
SVP, and Chief Digital and Information Officer
Baptist Health
Jim Stalder
Chief Technical Architect of Healthcare
Coastal Cloud
