Our Story

Our mission has been the same since day one: turn technology into your success, with a team you love working with.

Technology has never been more capable. Knowing what to do with it has never been harder. The question used to be “What should we buy?” Now it’s “How should our business run?” That means deciding what belongs with a person and what belongs with an agent, which data matters, and what it will all cost at scale.

That’s where Coastal® comes in. We’ve been a top-tier Salesforce partner since 2012, we’re a trusted Snowflake partner, and today we’re part of Tata Consultancy Services (TCS). You get thousands of certified experts, global delivery, and some of the strongest AI capability in the ecosystem — all with the same Coastal approach our customers rate 5/5.

We bring industry fluency and real-world context from day one, using AI and accelerators to shorten timelines and reduce risk. And we stay accountable after go-live, continuously evolving your platforms, data, and AI so the value keeps growing.

It’s why analysts have named Coastal a consulting leader five years running and ranks TCS a leader across every Salesforce category, including AI.
Have a challenge? Let’s solve it!

3,000 Multi-Cloud Certifications
Named Salesforce Leader
550+ AppExchange Reviews
Top Ranked Each Quarter

Why Coastal

Tech-Forward Approach

We embed automation and AI into every phase, starting before the SOW is written. That removes weeks of manual work, surfaces risks early, and gives you insight most partners only find mid-project.

  • AI-Powered Org Discovery
  • Workflow & Dependency Mapping
  • Tech Debt & Data Issue Detection
  • Solution Accelerators
  • Automated Documentation
  • Security Review of AI Tools
Trusted to Get
It Right

Project delivery leagues above the rest: predictable, well-run, and fully accountable. Combining industry expertise, technical acumen, and agility, you get the best team — backed by a 5/5 customer rating.

  • Certified Industry-Fluent Teams
  • Centers of Excellence
  • Solution Review Boards
  • Hybrid Agile Methodology 
  • Resource Continuity
  • TCS Global Scale 
Measurable Value
that Compounds

Every solution is tied to the numbers your leadership tracks. From cost savings to new revenue, we help you solve real challenges and drive adoption, with returns that keep growing long after launch.

  • Business Impact CARE Framework
  • KPI-Driven Roadmaps
  • Executive Alignment
  • Change Management & Training
  • Proactive Post-Go-Live Optimization
  • ISG Leader in Value Realization 
Coastal is extremely sharp and professional. It was impressive how quickly they understood our business needs.

Actual Customer Review on G2

Coastal is a Leader — Five Years in a Row

2026 ISG Provider Lens™
Salesforce Partner Report

Enterprise capability. Midmarket agility. Real results.

Now part of TCS, Coastal is recognized alongside top enterprise firms while still delivering the speed, flexibility, and hands-on support growing organizations need.

Our Values

Care enough
to truly listen.

Innovate to meet the challenges of today & tomorrow.

Treat others as you want to be treated.

Be a trusted
advisor.

Work together to achieve the greatest outcome.

Stay flexible &
have fun.