Education Solutions Built with the Student at the Center

Coastal Cloud works with K-14, For-Profit Schools, and Higher Education institutions to implement agile, innovative Salesforce solutions for recruiting and admissions, student success, advancement, and marketing.

From planning to execution, we focus on your vision for student and institutional success. Coastal Cloud combines scalable strategies with industry expertise to meet your digital transformation goals with a secure and scalable infrastructure. Our solutions, built on the Salesforce Platform, deliver results for critical metrics – admissions rates, retention rates, graduation rates, giving targets, and more.

Coastal Cloud’s Accelerator Solutions

Drive applicant engagement.

Leverage Salesforce’s Education Data Architecture (EDA) to boost recruitment efficiency, meet your enrollment goals, and drive institution success with Salesforce admission tools. Connect with prospective students, foster high-touch relationships, and streamline the application process, all while delivering a connected journey through clear communication across multiple channels.

Deliver a unified experience.

Support your students with personalized experiences throughout their learning journey by unifying engagement and data on the Salesforce platform. From enrollment services to academic advising, respond to competitive forces and maximize engagement and retention with tools to help you focus on what matters: student success.

Develop lifelong relationships.

Empower your institution to reach its fundraising goals, build meaningful relationships, and manage grants all from the Salesforce platform. Use centralized data and analytics to create meaningful engagement experiences and support advancement operations including annual giving, gift processing, and fund management.

Empower digital engagement.

Drive success for recruiting, retention, fundraising, and community engagement with meaningful multi-channel and omnichannel engagement solutions that foster connection. Your marketing team, empowered by streamlined operations, will be able to craft and execute unified campaigns informed by performance insights from integrated reporting tools.

A trusted partner.

Your institution’s goals and vision are our focus. At Coastal Cloud, we strive to earn a trusted, long-term relationship with each institution, and we pride ourselves on earning the highest client satisfaction ratings in the industry. Our industry knowledge and technical expertise are fine-tuned to fully deliver the value that you and your institution need.

What Our Clients Say

Columbia University is one of the world’s most important centers of research in many scholarly and professional fields. The University’s Institute of Human Nutrition is a competitive MS program at Columbia with many applicants vying for acceptance to the program annually.

Coastal Cloud’s Education Team delivered a highly successful solution, using Salesforce’s Experience Cloud and Admissions Connect, assisting their review team with efficiency and helping applicants to stay on track with submission requirements. The team was able to keep the personal touch that Columbia desired as a part of the process and met the goal of managing forms, requirements, and communications through the use of the Salesforce platform.

Accelerators to get up and running quickly.

Achieve the next step in your institution’s journey through a budget-friendly quick start. These targeted engagements are geared toward maximizing impact and providing tools to help with optimization and growth down the road.

Advancement

Advancement

Develop meaningful connections, powered by a complete view of your alumni and donor data, to boost engagement, secure gifts, and inform stewardship efforts.

Student Success Hub for K-12

Student Success Hub for K-12

Orchestrate student support with 360-degree student profiles that connect household information, student success plans, support activities, case management, and program tracking.

Student Success Hub for Higher Education

Student Success Hub for Higher Education

Connect your campus community by reimaging student support processes, leveraging data-informed alerts, streamlining degree planning, and deploying mobile appointment booking.

Business Process Consulting

Business Process Consulting

Increase efficiency and improve effectiveness by redesigning the business processes geared toward meeting your goals through a combination of best practices and the trusted expertise of Coastal Cloud’s team.

Solutions to leverage transformative technologies.

Transform the student experience and delivery of core education services to increase your team’s productivity with Salesforce Platform solutions. Receive expert support from process identification and technology selection through development, training, and change management.

RIO Education (SIS)

RIO Education (SIS)

As a RIO Implementation Partner, we can fast track your growth through student management with RIO Education, a native Salesforce Student Information System (SIS, SMS).

Grants Management

Grants Management

Prioritize high-value opportunities, ensure compliance, and maximize drawdown by managing your grant funding on a centralized platform.

Call Centers

Call Centers

Leverage call centers to connect students, parents, alumni, and donors to the information and support they need quickly and easily.

One-Stop Shops

One-Stop Shops

Engage with constituents through customized portals or “one-stop shop” service portals with relevant and timely content in one place.

News

Expertise