nCino Consulting Services

Many lenders already rely on nCino, but gaps in exposure accuracy, data alignment, covenants, portals, and pipeline reporting often keep the platform from delivering its full value.
Coastal’s experts bring more than 350 years of combined experience as lenders, operations leaders, and transformation owners across institutions nationwide. We help financial institutions close the gaps between nCino, FSC, and core systems so the lending process works as intended. Our team refines upstream data capture, stabilizes exposure, synchronizes pipeline data, and modernizes the customer and member experience.
The result is a connected, accurate, and efficient lending journey that leaders can trust and teams can rely on across the institution. As a trusted partner to both Salesforce and nCino, Coastal helps institutions unlock the full value of their lending platform.
Salesforce Insurance Solutions

Expert Financial Services Cloud 5/5 AppExchange Customer Satisfaction Rating 55 Financial Services Experts 350+ Years of Combined Financial Services Experience Salesforce Insurance Solutions Consulting Services Strategy & Roadmaps Strategy & Roadmaps Using our True North Methodology, we define the steps needed to simplify your operations and modernize the insurance experience across underwriting, claims, and distribution. […]
Scaling Salesforce in Financial Services

Join experts from Peoples Bank, Coastal and Gearset for a practical session on how a smart DevOps strategy empowers financial services.
Dreamforce 2025: What All That Salesforce Innovation Actually Means for Asset Managers

How asset managers use Salesforce, Snowflake, and Data Cloud to activate data, speed diligence, and close funds faster.
Fueling Financial Futures: A Banking & Credit Union Executive Conversation

Client expectations are rising, advisors are burning out, and AI is rewriting the rules. See how banks and credit unions are rethinking service, growth, and engagement.
Financial Services

Expert Financial Services Cloud 5/5 AppExchange Customer Satisfaction Rating 55 Financial Services Experts 350+ Years of Combined Financial Services Experience Trusted solutions to common Financial Services challenges. Data Modernization Workshop A comprehensive deep dive into your data landscape, leveraging Snowflake, Data Cloud, Agentforce, Einstein Studio, and Tableau to segment portfolios, track cross-LOB opportunities, activate data, […]
How Smart Banks Unleash Treasury Management’s Revenue Potential

Every morning, your treasury management professionals arrive at work and perform a familiar ritual: They log into system #1 for remote deposit capture limits. Then system #2 for ACH transactions. System #3 for wire transfers. System #4 for positive pay. And on it goes. Then comes the magic—an elaborate Excel spreadsheet that ties it all […]
Agentforce Powers Instant & Accurate Customer Support for Mortgage Leader

Designed and implemented an AI customer service assistant solution that seamlessly integrates Salesforce Agentforce into this organization’s Loan Servicing Platform—giving agents instant access to the information they need.
Smart Collections: Balancing Liquidity & Risk with Technology

Explore how to optimize your collections process using Salesforce Financial Services Cloud (FSC) and create a more efficient and customer-centric experience.
Unlocking Success with Financial Services: Best Practices & AI-Powered Insights

This insightful session explores how financial institutions can leverage data and AI to drive business value, improve efficiency, and enhance the customer experience.
CoverPoint Insurance Drives Sales Efficiency at Scale with Salesforce Financial Services Cloud

CoverPoint Insurance, part of Wright-Patt Credit Union, faced challenges with their initial Salesforce Financial Services Cloud (FSC) setup, which hindered their lead management and scalability.
How to Turn Banking Customer Complaints into Growth Opportunities with Salesforce

Learn how to streamline your complaint management process, enhance customer experience, and proactively mitigate risk with Salesforce Financial Services Cloud and data-driven insights.
Pulling growth levers within Salesforce: PE Strategies for Quick Wins & High ROI

The constant evolution of Salesforce’s products can make it challenging for private equity firms to prioritize which Salesforce features and tools will deliver the biggest impact for their portfolio companies. This is especially true in the early stages of implementation when resources are often limited. Coastal helps PE firms navigate this challenge by understanding their […]
Transform Retail Bank Sales with Salesforce & Spiff

Transform your retail bank’s sales performance with Salesforce Financial Services Cloud (FSC) and Spiff. Streamline goal setting, incentivize teams, and unleash data-driven insights.
Slack + Salesforce: The Finance Power Couple Boosting Team Performance

Uncover the power of Slack + Salesforce for financial services. This guide dives into real-world use cases, showcasing how to boost productivity, enhance collaboration, and stay ahead of the curve. Learn why this integration is a game-changer for financial teams.
Treasury Management

Modern treasury management demands a connected, customer-centric system like Salesforce Financial Services Cloud (FSC). With the right foundation, banks can uncover untapped revenue, strengthen client engagement, and better navigate challenges like loan delinquencies and rising competition.
Smart Collections: Balancing Liquidity and Risk with Salesforce

Financial institutions are walking an economic tightrope. Credit card and auto loan payments are increasingly late, a clear sign that organizations need to strengthen their collections approach. But on the other side of that tightrope is the opportunity for loan growth—and tightening up credit too much could mean missing out on good customers and stifling […]
The Guide to Salesforce Data Cloud for Financial Services

Discover the value of Salesforce Data Cloud with Financial Services Cloud for banks and credit unions. Learn about key features, real-world use cases, implementation considerations, and future trends.
Coastal Unveils New Financial Services Practice Under Leadership of Industry Veteran Jonathon “JP” Owens

Award-winning firm will offer full-breadth Salesforce consulting solutions for financial services organizations. Coastal, the top-ranked Salesforce consulting partner, has announced a new financial services practice, appointing industry veteran Jonathon “JP” Owens to run the new group. Coastal’s financial services practice offers multi-cloud solutions for all the sector’s sub-verticals, including banking, wealth and asset management, capital markets, […]
Fast Salesforce Org Merge

When you prioritize people above technology, you’ve already taken the first steps to create a successful change management strategy. Our culture-first approach means investing time in creating solutions centered around your workforce—a proven strategy that yields massive dividends. Don’t rely on band-aid solutions that create continual pain points; let us help you create a scalable, […]
Unified Business Insights

Fragmented data and siloed teams make it hard to see the big picture. Implementing a full Business Intelligence tool may seem daunting—the cost, the time, the disruption—but it doesn’t have to be that way. Coastal’s deep experience lets us quickly connect your current systems, providing a clear, executive-level view of your entire business lifecycle. We […]