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5 Key Trends Driving Data Modernization in 2025

Data manager working on multiple computer screens showing data dashboards

The landscape of data modernization is evolving faster than ever, and 2025 is set to bring transformative shifts that redefine how businesses leverage their data. From embracing cutting-edge cloud strategies to empowering users with AI, these key trends are reshaping the future of data management. 1. Adopting Cloud-First Strategies This ongoing trend, rooted in the […]

Agentforce 2.0 Explained: Real Progress, Real Questions, and What Comes Next

Agentforce 2.0 explained blog header

Salesforce’s AI agents are smarter, more transparent, and ready to transform workflows. Here’s what businesses need to know—and what’s next. Just months after introducing Agentforce, Salesforce is back with Agentforce 2.0. At the launch event, Marc Benioff and Salesforce’s product leaders doubled down on a bold vision: AI agents are the future of work, and […]

Snowflake

As AI emerges as the defining technology of today, Coastal recognizes that AI is data—and we’re here to help you turn that data into impact.

Is Your Data AI-Ready? 4 Key Questions to Ask

Four consultants strategizing together

Artificial intelligence is making waves in every industry, promising faster decisions and smarter insights. But here’s the catch: AI is only as good as the data feeding it. That means the question isn’t “Do I have enough data?” It’s “Do I have the right data?” Preparing your data for AI is more than a technical […]

Coastal Explains Salesforce Releases: Winter ’25 Edition

Salesforce’s Winter ’25 release introduces important updates designed to make teams more efficient, responsive, and connected. By embedding AI more deeply, enhancing mobile tools, and simplifying the interface, these changes help teams work smarter, reduce manual tasks, and get faster insights. For businesses looking to get more from Salesforce, these updates offer tools that help […]

Salesforce Planning Toolkit

Your Salesforce Toolkit for better ROI in 2025. Smarter strategies. Bigger wins. Transform your Salesforce investment into measurable results for 2025 and beyond. We’ve got 4 free tools to help you crush it: 1 immediate action 1 five-minute quiz 2 workshops with our Salesforce Experts Get the Goods Your 2025 Goals Made Achievable A new […]

Dreamforce 2024 Recap & Resources

Three Coastal employees in front of the Coastal booth at the Dreamforce Campground.

Dreamforce 2024 once again showed why it’s the go-to event for business and tech leaders. This year’s focus? Using AI and data to unlock growth and simplify complex innovations for everyone. We got to dive into insightful sessions, hands-on workshops, and real-world discussions about how these technologies are transforming industries. Below are some of the […]

Implementation

At Coastal, we simplify Salesforce implementation by bringing together deep expertise and a streamlined process. You get a team of North America-based experts that are easy to collaborate with, providing clear communication and top-tier project management.

What exactly is ROAI—and why does it matter?

At Coastal, we emphasize ROAI because it’s not just about deploying AI solutions—it’s about ensuring those solutions drive measurable results while letting you focus on the work that matters most. We leverage modern technologies and tools like Salesforce, Data Cloud, and Snowflake to deliver these outcomes with precision.

Data & AI

As AI emerges as the defining technology of today, Coastal recognizes that AI is data—and we’re here to help you turn that data into impact.

The Ultimate Guide to Salesforce Data Cloud

If you’re like most, your business has tons of customer data—purchase history, website behavior, support interactions, demographic information and more. But it’s scattered across different systems, making it difficult to actually use. Salesforce Data Cloud is the solution to this data chaos. It unifies sources without duplicating data, resolves inconsistencies, and delivers a 360° profile in […]

Pulling growth levers within Salesforce: PE Strategies for Quick Wins & High ROI

The constant evolution of Salesforce’s products can make it challenging for private equity firms to prioritize which Salesforce features and tools will deliver the biggest impact for their portfolio companies. This is especially true in the early stages of implementation when resources are often limited.  Coastal helps PE firms navigate this challenge by understanding their […]

How to Unify Data for Smooth Healthcare Journeys from Pre-Care to Post-Care 

Discover how Coastal’s Salesforce + EMR Connect solution revolutionizes healthcare marketing by unifying patient data, empowering personalized engagement, and driving revenue growth. Learn how to overcome data silos, improve patient experiences, and achieve better outcomes with this innovative approach.

Winning Back Lost Customers in MedTech & Biopharma with Salesforce

Learn how a MedTech company used Salesforce Data Cloud to create a personalized win-back campaign, achieving a 10x increase in win rates and boosting revenue. This case study highlights the power of data-driven strategies for customer retention and growth in the life sciences industry. Discover key takeaways and learn how you can leverage Salesforce to turn lost customers into loyal ones.

Salesforce Data Cloud for Telecommunications Leaders

In the fast-paced telecommunications industry, data is pouring in from every direction. Every click, share, and call generates valuable information that can be used to gain a deeper understanding of customers, optimize operations, and identify emerging trends. However, without the right tools, this data can quickly become overwhelming. Many companies struggle with fragmented data spread […]