Coastal Explains Salesforce Releases: Winter ’25 Edition

Salesforce’s Winter ’25 release introduces important updates designed to make teams more efficient, responsive, and connected. By embedding AI more deeply, enhancing mobile tools, and simplifying the interface, these changes help teams work smarter, reduce manual tasks, and get faster insights. For businesses looking to get more from Salesforce, these updates offer tools that help […]
Modernizing Manufacturing Field Service with Salesforce

Field service operations in manufacturing are evolving. It’s no longer just about solving problems after they occur—manufacturers are finding ways to stay ahead of issues, ensuring machines keep running, technicians have everything they need, and customers are well taken care of. At Coastal, we work with manufacturers to modernize these operations through Salesforce Field Service, […]
Home Services Efficiency: Get the Most Out of Your Salesforce Tools

In the home services industry, operational efficiency is crucial. Imagine a call comes in—your best technician is halfway across town, only to find out their next appointment was rescheduled an hour ago. Back at the office, your customer service team is scrambling to explain a delayed invoice because the billing system didn’t sync with the […]
ADT Streamlines Billing and Field Service with Salesforce

Coastal’s partnership was key to unlocking ADT’s potential, enabling them to enhance their customer experience, improve operational efficiency, and position them for long-term success.
Upgrading MedTech Field Service and Sales with Salesforce

Improve MedTech field service and sales with Salesforce. Streamline operations and optimize territories with tools like Salesforce Field Service and Salesforce Maps for better outcomes.
Service

Expert Service Cloud Field Service Service Contact Center Service Einstein Mutli-Cloud 5/5 Salesforce AppExchange Customer Satisfaction Rating 7,602 Successfully Delivered Projects 612 Multi-Skilled Experts What We Do Strategy Strategy Getting the most from technology means smartly embedding it into your business’s DNA. We expertly distill your goals to design the best approach using data, tools […]
Boosting Field Service Productivity for Major Repair Services Company

Missing inventory a problem? See how Salesforce Field Service gave this company accurate, real-time inventory tracking.