Achieve Better Behavioral Health Outcomes with Salesforce

When people need behavioral healthcare services, every second counts.

Whether someone is experiencing new symptoms, worsening conditions, or is in full crisis, rapid responses are critical.

But outdated systems, manual tasks, and scattered data slow things down—making it harder to bring in new clients, streamline assessments, manage insurance, track bed availability, coordinate with providers, and more.

That's where Salesforce comes in.

It can transform the pre-administration process to provide faster, more personalized care at scale.

Quicker Access to Care

Streamline your intake process, cut down wait times, and make sure clients get the support they need when they need it.

AI-Driven Prioritization

Let smart tech identify critical needs so those who need urgent help get top priority.

Personalized Support at Every Step

Tailor your services for each person, delivering the right care at the right time.

Engaging Digital Experiences

Build real connections with clients through digital solutions that feel personal and supportive.

See Coastal’s Behavioral Healthcare Solutions in Action

Coastal builds Salesforce solutions that make it easier for behavioral healthcare and social services providers to deliver care—and simpler for people to find it.

Behavioral Health Fireside Chat

Behavioral healthcare is evolving, and leading organizations are rethinking care delivery. In this exclusive fireside chat, experts from Lightfully Behavioral Health, Salesforce, and Coastal share how AI and digital tools connect clients with care faster, prioritize urgent cases, personalize support, and create engaging digital experiences.

988 Crisis Line with Vibrant Emotional Health

In crisis support, speed and accuracy are everything. That’s why Vibrant Emotional Health partnered with Coastal to build the 988 solution for the National Suicide Prevention Lifeline, powered by Salesforce Service Cloud.

This solution streamlines call routing, real-time reporting, and safety assessments, enabling crisis centers to focus on life-saving support. Learn more from Vibrant’s CTO, Grant Riewe, as he shares how 988 is transforming crisis care with technology.

Transforming Veteran Support: Wounded Warrior Project’s Journey

Nonprofits face unique challenges in delivering care and support. Wounded Warrior Project’s outdated systems were holding them back. Partnering with Coastal, they modernized operations, streamlined processes, and boosted donor engagement.

Now, they have a unified view of each donor, real-time insights driving stronger fundraising, and simpler grant management for better transparency.

Get in Touch

Ready to transform behavioral healthcare using Salesforce?

At Coastal, we specialize in building systems that help behavioral healthcare organizations deliver top-notch care. Whether streamlining operations or creating more personalized experiences, we’re here to help you reach more people in need.

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When people need behavioral healthcare services, every second counts.

That's where Salesforce comes in.

Quicker Access to Care

Quicker Access to Care

AI-Driven Prioritization

AI-Driven Prioritization

Personalized Support at Every Step

Personalized Support at Every Step

Engaging Digital Experiences

Engaging Digital Experiences

See Coastal’s Behavioral Healthcare Solutions in Action

Behavioral Health Fireside Chat

988 Crisis Line with Vibrant Emotional Health

Transforming Veteran Support: Wounded Warrior Project’s Journey

Get in Touch

Ready to transform behavioral healthcare using Salesforce?

By submitting this form, you agree to have your contact information, including email, passed on to Coastal for the purpose of following up on your interests. By submitting I confirm that I have read and agree to the privacy policy.

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