The AI revolution is here, and Salesforce is leading the charge with the groundbreaking announcement of Agentforce at Dreamforce 2024. But are you ready to harness its full potential?
Join Coastal CEO Eric Berridge, Director of Innovation Sam Taylor, and Salesforce VP of AI Go-to-Market Vivek Mahapatra as they provide expert guidance on navigating this transformative technology.
In this insightful session, you’ll discover:
- Why human empathy remains crucial in the age of AI: Explore the delicate balance between automation and human connection, and learn how AI can empower your team to deliver exceptional, empathetic experiences.
- How to identify and eliminate “junk work” with Agentforce: Uncover practical strategies for pinpointing tasks that can be seamlessly automated, allowing your employees to focus on work that truly matters.
- The key elements of a winning AI strategy: Gain a clear understanding of how to align your organization, define measurable outcomes, and build a data strategy that fuels your AI initiatives.
- Real-world examples of AI in action: See how Coastal is leveraging AI and vector databases to analyze RFPs, enhance knowledge sharing, and generate actionable account insights – tasks that can be further revolutionized with Agentforce.
- A glimpse into the future of AI: Explore the exciting possibilities of Agentforce, including autonomous agents and proactive customer interactions, and learn how to prepare your team for this new era of intelligent automation.
This session is a must-watch for any business leader looking to:
- Understand the implications of Agentforce and its potential impact on their organization.
- Gain a practical roadmap for AI adoption and implementation.
- Stay ahead of the curve and leverage AI to gain a competitive advantage.
“AI shouldn’t fundamentally change an organization. It should make it more of what it wants to be.”
Sam Taylor, Director of Innovation, Coastal
