Salesforce Agentforce Consulting

Agentforce Simplified, ROAI Amplified

Salesforce’s Agentforce can be a powerful force multiplier—but only if you have the right approach.

Too often, companies struggle to prioritize the right use cases, measure success, or unify the data needed to power intelligent agents. That’s where Coastal comes in. As a trusted member of Salesforce’s Agentforce Partner Network—and a seat-holder on the Agentforce Partner Advisory Board—we have a front-row view of what works. We’ve helped organizations across industries launch and scale Agents with confidence.

We know data matters, and our ROAI-focused approach ensures measurable impact.

If you want Agentforce done right, we're your partner.

Salesforce

400+ Data, AI & Analytics
Certifications

Trusted

Agentforce Partner
Advisory Board Member

5/5

AppExchange Customer
Satisfaction Rating

8,001

Successfully Delivered
Projects

End-to-End Agentforce Services

Strategy

True North provides a complete foundation for Agentforce success—prioritized use cases, value hypotheses, licensing plus cost clarity, and an agentic roadmap that turns strategy into execution.

Implementation

Deploy Agentforce in smartly sequenced workflows with production-ready data, governance, and testing—so agents act with full context, deliver measurable outcomes, and earn trust early.

Agentforce Starter Package

In just 90 days, identify the right Agentforce use cases and deploy up to two pilots, backed by a dedicated team, performance monitoring, and enablement to prove ROAI.

Waves for Agentic Ops

Make sure your agents are continuously learning, improving, and delivering measurable business outcomes—embedded in your workflows, guided by human expertise, and governed to stay secure, compliant, and cost-effective as they scale.
Agentforce Use Case Library

Case Deflection

Boost business efficiency by increasing case deflection, reducing manual tasks, and enhancing customer satisfaction with a Service Agent powered by knowledge base articles.

Perfect for businesses with:

  • High case volume
  • Inconsistent information
  • Long response times
  • Time-consuming agent onboarding
  • Repetitive requests

Customer Story

Accelerating Case Response Time by 70x with Agentforce

Dreamforce Decoded

Activating Your Existing CRMA Datasets for Agentic AI with Tableau Next

Don't let your CRM Analytics assets become fossils. Use existing datasets to power intelligent analytics conversations and transform the way your entire organization understands and acts on information.

Working with Coastal has been a delightful experience.

Actual Customer Review on G2

Impact You Could Realize with Agentforce

  • Efficiency Gains
  • Reduced Costs
  • Increased Sales
  • Happier Employees
  • Greater Output
  • Faster Time-to-Value

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