Expert
Service Cloud
Field Service
Service Contact Center
Service Einstein
Mutli-Cloud
5/5
Customer Satisfaction Rating
on Salesforce AppExchange
7,071
Successfully Delivered
Projects
100%
North America-Based
What We Do
Strategy
Strategy
Getting the most from technology means smartly embedding it into your business’s DNA. We expertly distill your goals to design the best approach using data, tools (both Salesforce and emerging tech) and people for results.
Implementation
Implementation
We deliver solutions users will love and that get results, never taking our eyes off the critical fundamentals: sound architecture, clean data and integrations, regular testing, scalability, and performance.
Evolution
Evolution
Salesforce isn’t “set it and forget it”—it has to evolve with your business so the investment pays off long-term. We partner with you to maintain, strategize, and innovate on the platform so every dollar you spend on licenses means bigger returns.
Customer Service Offerings
Service Cloud
Field Service Lightning
Experience Cloud
Agentforce
Service Cloud
Coastal empowers your service team to deliver exceptional value at every touchpoint with Salesforce Service Cloud. Our solutions boost efficiency, increase customer satisfaction, deflect more cases, and reduce person-hours through data-driven insights. From self-service portals to contact centers and field service, Coastal helps your team harness the power of AI and data to streamline operations and deliver exceptional customer experiences.
Impact You Could Realize
- Enhanced Customer Satisfaction
- Increased Customer Lifetime Value (CLV)
- Cost Savings
- Greater Efficiency
- Effective Scalability
- Higher Retention
Field Service innovators!
National Telecom Company
