Directors impact the way our team delivers customer solutions, collaborates as a team, and provides transformational leadership across the board for our customers. They play a significant role in creating meaningful work for our consultants, defining processes, and innovating on accelerators that help drive better engagement with customers. Additionally, this individual will work to recruit, hire, staff, and train consultants in the practice. The Director will play a significant role in taking the organization to the next level of performance, helping to scale the organization and its capabilities.
There are several areas that the qualified candidate will be focusing on:
Client Relationship/Customer Satisfaction, and Leadership
Project Executive Oversight Key Accounts
Resource Management & Team Utilization
Building Best Practices and Participating in our Center of Excellence
Delivery Team Management, Career Management, and Team Development
Developing Consulting Pyramid, mentoring, and hiring team members
Develop Accelerators to help support the practice and team
Optimize internal teams with metrics