Go beyond the buzzwords and get a real look at Salesforce’s AI vision in this engaging fireside chat with Coastal CEO Eric Berridge and G2 CEO Godard Abel. With years of experience in the Salesforce ecosystem, Eric and Godard share valuable insights on the rise of AI, offering context around Marc Benioff’s Dreamforce keynote and the exciting launch of Agentforce.
In this unscripted discussion, you’ll discover:
- The Journey of Dreamforce: Hear stories about how Dreamforce has evolved from its early days to the global event it is today, and how AI will play a key role in its future.
- What’s Next with Agentforce: Learn about the impact of Agentforce and how it could transform customer service, sales, and other business processes.
- AI in Action: Explore how AI is currently being used to enhance customer service, automate tasks, and improve decision-making across various industries.
- The Role of Data: Understand why Salesforce’s focus on Data Cloud and a unified platform is essential for driving AI innovation and the success of Agentforce.
- Facing AI Challenges: Get insights on the complexities of adopting AI, including the importance of proper guidelines, testing, and managing expectations with Agentforce’s potential.
This session is a must-watch for anyone looking to:
- Grasp the transformative potential of AI and Agentforce for the future of business.
- Gain insights from experienced leaders in the Salesforce community.
- Learn about the challenges and opportunities that come with adopting AI in the context of Agentforce.
