Coastal Cloud is proud to be sponsoring Dreamforce 2018! We are excited for what Salesforce has in store and are looking forward to spending some time with our clients at the event.
You will be able to find our booth at the Westin St. Francis in the Nonprofit Lodge. We’d love to see you there, so please fill out this formto let us know if you’re coming.
We hope you will join us at the following Coastal Cloud speaking sessions:
The Science of CustomerSuccess
Your relationships with your customers are complex. Each team in your company has its own customer touch points, collects its own data, and may even separately manage a stage of the customer journey. This challenging type of environment requires a much more scientific approach to ensuring customers successfully achieve their desired outcomes. In this workshop, we’ll guide you through a prescriptive framework of Customer Success elements to help you improve your onboarding experience, secure healthy adoption, and successfully lead your customers through a lifecycle designed to achieve maximum results.
When: Wednesday, September 26th at 10:30 – 11:30 AM
Where: City View at Metreon, Level 4 – Grand View Point
Take a sneak peek at this session here:
How Your Values Can Drive Engagement
The more visibility you have of your constituents and the more personal you can make your contact and outreach, the more likely your constituents will stay engaged and increase engagement over time. Elevation Church is a large organization with members spread across North Carolina, South Carolina, Florida and Virginia. Using Salesforce NPSP, Volunteer Management, Pardot and Communities, Elevation Church is staying connected and increasing their engagement with their members.
When: Wednesday, September 26th at 10:30 – 10:50 AM
Where: Westin St. Francis, Cascade Theater
