What We Do

Strategy

Getting the most from technology means smartly embedding it into your business’s DNA. We expertly distill your goals to design the best approach using data, tools (both Salesforce and emerging tech) and people for results.

Implementation

We deliver solutions users will love and that get results, never taking our eyes off the critical fundamentals: sound architecture, clean data and integrations, regular testing, scalability, and performance.

Evolution

Salesforce isn’t “set it and forget it”—it has to evolve with your business so the investment pays off long-term. We partner with you to maintain, strategize, and innovate on the platform so every dollar you spend on licenses means bigger returns.

Coastal’s Commerce Services

B2B Commerce

Streamline your sales process and save time for reps by putting the ordering into your customer's hands. Specializing in optimizing user experiences and streamlining supply chain processes, we empower organizations to enhance efficiency and boost revenue.

Our experience includes custom features such as product compare, order approvals, and customer-based SSO, as well as CloudCraze conversions and upgrades from Aura to LWR runtime.

Impact You Could Realize

Increase Sales
Improve Conversion
Enhance Customer Experience

Develop Deeper Customer Insights
Automate Fulfillment
Deflect Cases

Coastal is truly top tier. They tackled this large Salesforce B2B Commerce project with experience, professionalism, and a great work ethic.

PureFishing

Grow Revenue & Enhance Buying Experiences

Expert

5/5

7,071

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What We Do

Strategy

Strategy

Implementation

Implementation

Evolution

Evolution

B2B Commerce

D2C Commerce

Sell your products directly to consumers with a public-facing storefront. Our expertise with the LWR platform will ensure your customers get the experience they deserve while maintaining your brand identity with pixel-perfect layouts.

Order Management

Where Commerce meets Service, we can help you develop a world-class support experience by offering real-time insights to order status and exceptions. Streamline returns, exchanges, appeasements, and other support processes with Salesforce’s embedded OMS.

Customer Self-Service

Reduce your support costs by enabling your customers to find the answers they need. Einstein bots, knowledge articles, product specifications, and corporate literature can all be embedded into your Commerce storefront to provide a one-stop solution for your customers.

Payment Solutions

From on-platform options like Salesforce Payments and Chargent to custom integrations with Cybersource and Authorize.net, we can help provide payment solutions that work for your business.

Custom Integration

Orders are only one piece of the equation. We can help with ERP, WMS, sales tax, inventory, and price integrations—built to your specific needs.

Coastal is truly top tier. They tackled this large Salesforce B2B Commerce project with experience, professionalism, and a great work ethic.

Customer Story

See how we addressed commerce challenges to increase sales.

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