True North

Chart Your Strategic Path to Salesforce Success

Build in the Right Direction for Enduring Value

Maximize the impact of your Salesforce platform and your data by aligning technology and stakeholders to your True North, with a strategic, prioritized roadmap where every milestone leads to tangible results.

Whether you’re preparing to implement Salesforce, building a business case, or looking for new high-value use cases, True North is for you.

Salesforce

Multicloud
Multi-Industry
Customer 360

5/5

Salesforce AppExchange
Customer Satisfaction Rating

7,602

Successfully Delivered
Projects

100%

North America-Based

What do you get with True North?

Clear & Executable Plan for the Platform

True North engages key stakeholders to foster alignment around a clear roadmap and action plan, organized and prioritized based on business impact.

Industry + Technical Expertise for a Bulletproof Strategy

True North projects are led by industry strategists who partner with technical experts for deliverables that are actionable and enduring.

Proven Business-Impact-Focused Approach

Using our CARE business impact methodology, we align each of your objectives to business value.

True North Approach

We start with a quick yet comprehensive exploration of your business, users, technologies, and data to understand your current state and key challenges. This allows us to define your ideal future state and deliver a prioritized, actionable roadmap to achieve it.

Our CARE framework ensures every roadmap initiative points to measurable business impact.

CARE Framework for Driving Business Impact

Cost Savings
Efficiency gains across people & process

Acquisition
New customers or sales acceleration

Retention
Reduced churn rate

Expansion
Incremental revenue, cross-sell, upsell, price increase

Excellent True North. Generated a lot of productive conversations. Overall a great experience.

Actual Customer Review on Salesforce AppExchange

Customer Story

Learn how Coastal is charting the technology course for one of the world’s top medical schools.

New Research Report

AI Isn’t Delivering–
Here’s What To Do About It

67% of companies expect to maintain or increase AI spending, while only 21% report proven outcomes. Our report unpacks what’s getting in the way and how to fix it.

Get in Touch

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