Beginning three years ago, Salesforce created the Partner Innovation Awards to recognize the best Consulting Partners in the world. One consulting partner is awarded in each category based on customer project work verified by Salesforce and judged by a third-party panel of experts. Coastal Cloud has won the award for the best partner globally in Customer Success in all three years.
We are deeply thankful to the hundreds of clients who shared their experiences with Coastal Cloud on the Salesforce AppExchange. Their voices are not only of great value to let Salesforce and potential customers know about our capabilities, they provide the positive energy that inspires our team every day.
The secret to delivering success with our clients is really no secret at all. We have made each customer’s goals our goals, and have built the company with that single purpose. We know that in order to achieve this we have to work not as individual groups, but as a collective team that shares and develops best practices, experience, and innovative ideas learned across over 5,000 projects.
Our culture and workforce model of 500 on-shore experts ensures continuity and has led to the highest retention rates in the industry, another vital component to our customers as we work together not on a single objective, but on true digital transformation journeys.