Salesforce Data Cloud is a powerful platform for elevating CRM capabilities and driving meaningful, measurable experiences. Integrated seamlessly with Salesforce technologies, it provides an actionable 360-degree view across your upstream and downstream systems. Our heavily certified team will expertly assist in harmonizing and modeling your data using Data Cloud’s user-friendly tools, preparing it for activation across your CRM and the entire Salesforce tech stack, including CRM Analytics and Marketing Cloud.

We maximize the power of the Einstein 1 Platform, helping you unify data, AI, CRM, development, and security in one seamless ecosystem. Our certified team simplifies the complex, guiding IT, admins, and developers to leverage this extensible platform for rapid app development and automation. Whether it’s creating generative AI apps or streamlining processes, we empower your team to build faster, smarter solutions, driving innovation and efficiency. With Coastal, you’ll harness Einstein 1 to unlock the full potential of your technology stack, delivering impactful results that drive growth.

Our certified team brings extensive hands-on expertise across Salesforce Industry Clouds. Whether you're migrating to an Industry Cloud or implementing one, we provide the guidance you need to navigate the pros and cons of your options. With industry, technical and data experts working together, we maximize value and accelerate your speed to success.

• Communications Cloud
• Education Cloud
• Financial Services Cloud
• Health Cloud
• Life Sciences Cloud
• Manufacturing Cloud
• Media Cloud
• Nonprofit Cloud
• Public Sector Solutions

As a Salesforce Marketing Cloud expert partner, we offer comprehensive marketing automation services—strategic, technical, and creative. We ensure flawless implementation of Salesforce Marketing Cloud with our proven best practices and integration expertise, while helping you run and measure cross-channel campaigns for impactful results. Our team is certified and has hands-on experience with all Marketing Cloud tools, including Journey Builder, Email Studio, Mobile Studio, and Personalization.

We begin by understanding your business goals and current sales processes to design and build a system that drives results. We ensure Sales Cloud is user-friendly, leverages your data, provides the reporting visibility your team’s needs, and ultimately empowers increased, faster deal closures.

Coastal empowers your service team to deliver exceptional value at every touchpoint with Salesforce Service Cloud. Our solutions boost efficiency, increase customer satisfaction, deflect more cases, and reduce person-hours through data-driven insights. From self-service portals to contact centers and field service, Coastal helps your team harness the power of AI and data to streamline operations and deliver exceptional customer experiences.

We ensure a seamless implementation of Slack, integrating it into your existing workflows to enhance team collaboration and productivity. Our certified experts tailor the platform to meet your specific business and industry needs, from channel setup and workspace organization to advanced integrations with your CRM, project management tools, and more. We place a strong focus on change management and user adoption, ensuring your team fully embraces Slack to maximize its potential. With Coastal, Slack becomes more than just a messaging app—it’s a powerful hub that streamlines your operations and helps you achieve measurable results

Our Tableau consulting services help you unlock the full potential of your data through powerful visualizations and analytics. From designing and implementing custom dashboards to optimizing performance and ensuring seamless integration with your existing systems, our certified team provides end-to-end support. We tailor solutions to your unique business needs, enabling you to gain actionable insights, drive informed decision-making, and enhance your data-driven strategies. With extensive experience and certifications in Tableau, we ensure you achieve maximum value from your data assets.

Our True North strategy guides Salesforce implementations to deliver real impact. Following a quick and thorough exploration of your business, users, technologies, and data, we verify a future state, delivering a clear roadmap for your path forward. You’ll hear us talk a lot about C.A.R.E.—our approach to identifying the business impact of each initiative.

We prioritize your users from day one, ensuring all technology and process changes are designed, communicated, and supported for maximum adoption.