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Robust 988 Call Center

Customer Spotlight: Vibrant Emotional Health Coastal is the official 988 partner for Vibrant Emotional Health. We are developing a fully unified CRM for the 988 National Suicide Prevention Lifeline to support daily operations and functions for crisis centers including safety assessment call flow, capturing data, safety plans, referrals, managing follow-ups, tracking emergency rescues, reporting and […]

Effective Foster Parent Recruiting

This solution automatically connects current and prospective foster parents with your case managers by providing an online portal for constant communication. It also provides the ability to capture information on each family, from class attendance, licensing process, home inspection, and other data points in your application process. Everything your team needs is a click away […]

Healthcare Professional Licensing

Our team of public sector and regulatory experts can help your local or state government manage licensing, permitting, and regulatory functions in order to efficiently and effectively serve and protect your county or state. Coastal’s robust Licensing, Permitting, and Inspection solution on Salesforce is already helping regulatory agencies manage their licensing/permitting, inspection, and disciplinary processes. Our solution […]

Comprehensive Digital Economic Development

“Now everything is segmented into categories that direct our work, prioritized so we can ensure we are maximizing our most valuable resource—time.” – Jolene Schalper, Vice President, Great Falls Development Authority

Automated Volunteer Management

Features and Benefits: Efficiently recruit, track, and manage volunteers, ultimately helping you expand your capacity to meet your mission Seamless process from application to onboarding to scheduling Automate application review and onboarding to improve response times Automate scheduling to quickly deploy volunteers Personalized volunteer experience Branded application

Efficient Grants Management

“We replaced three separate software databases and numerous manual processes with a single automated platform in less than 12 months.” Program Director, State of Florida

Digital Prevention Management

Addressing the Need Nationally, the number of children in foster care has increased across all fifty states. In Florida alone, placements have risen 20% in the last decade. This surge drives up costs—caring for a single child in foster care can exceed $30,000 annually for a state agency. Additionally, the needs of children in foster […]

Modernized Workforce Development

“Coastal is an excellent partner for implementation of economic development specific solutions for Salesforce. We are a small team and could not have handled a task of this magnitude without Coastal’s expertise and guidance.” — Angela Fritz, City of Fulshear, Texas

Intelligent Donations Management

Coastal’s Unmet Needs Solution continues to demonstrate success in Florida. Since its launch, it has actively supported residents impacted by tornadoes that touched down in Charlotte and Lee counties on January 16, 2022. Within less than a month, Florida’s donation portal raised over $1.1 million to help impacted residents. To date, more than $430,000 has […]

Webinar Replay: How Top Sales Teams Are Winning Deals and Growing Accounts in 2023

Last week Coastal Cloud’s Chief Revenue Officer, Erik Dunnigan, joined the Prolifiq team to discuss: Why are these topics so important?  The first half of 2023 is predicted to be somewhat unstable in terms of economic health. It’s more important than ever to keep your largest customers satisfied and ready for expansion. Get the Webinar

Webinar: Helping People Connecting Communities

Given the backdrop of COVID, and recent economic stress and uncertainty, many children and families are experiencing significant pressure. The current legacy structures and systems used by government agencies and nonprofits are strained, and these organizations are searching for new streamlined case management solutions to provide services to these vulnerable populations quickly and efficiently. Hear […]

Webinar: Get your Contract Lifecycle out of the Stone Age!

As a top Salesforce Consulting Partner, recognized by Salesforce as the number one rated partner worldwide in Customer Success, Coastal shares our expertise in digital process automation in this webinar, demonstrating the benefit of digitizing your business through end-to-end contract lifecycle management.  Coastal experts, Brendan Sullivan and Erin Luckner, discuss solutions to eliminate time-consuming manual processes and human error, redundancy […]

Webinar: Empowering Families During Times of Crisis

Coastal Cloud and Carahsoft presented the second of 3 informational webinars hosted by our own Ravi Jackson, Director of Sales – Health and Human Services. In this engaging and information-packed 30-minute session, panelists weigh in on best practices for providing health and human services professionals the insights and metrics needed to provide more efficient, preventative services, and to […]

The Inside Story: Digital Transformation in Emergency Management with FDEM [On-Demand Webinar]

Listen to the firsthand account from the Florida Division of Emergency Management (FDEM) on their transition from decades of manual pen and paper processes to digital solutions, saving thousands of personnel hours. Through use of the flexible Salesforce platform, they have been able to: In the 30-minute webinar, you’ll understand how you can apply Salesforce to your […]

Coastal Cloud’s Chandler Jenkins discusses Salesforce for the Public Sector

Coastal Cloud’s Chandler Jenkins, Senior Consultant, shares great insight to Salesforce on this podcast run by Small Biz FL. The podcast, hosted by Tom Kindred and Herbert Ricardo Ph.D., highlights resources available for businesses in the state of Florida and was recorded during the recent FEDC conference in St. Petersburg, FL.  Chandler shares the beginnings of his […]