How Coastal Transforms Grants Management with Salesforce

At Salesforce World Tour D.C., Coastal’s President and Co-founder Sara Hale led a short but powerful grants management session. She explored how Salesforce can help state and local governments turn the complex world of grants into a force for far-reaching change. This means tapping into staggering resources—like the $2.8 trillion in federal funding distributed in […]
From Digital Divide to Digital Equity: Strategies for BEAD Grants Management

Ready to bridge the digital divide? Get tips for faster application processing, compliance, and maximizing BEAD grant funding for digital equity.
Public Sector

Coastal is a trusted partner of digital change. Ted Stevens International Airport
Improving Lives with BEAD: Your Grants Management Roadmap

With $42.46B in funding, the federal Broadband Equity Access and Deployment (BEAD) Program offers a historic opportunity to close the digital divide. To maximize its impact, states need modern grants management tools that address the challenges of complex federal requirements, limited visibility, and disconnected, inefficient processes. Download the Guide
Serving Citizens from the Cloud

Hear from Sara Hale as she details Coastal’s direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation—this episode is where meaningful change in public service takes […]
Enterprise Broadband Grants Management

States nationwide are tapping into major broadband funding. Coastal is already helping them streamline their grants management for faster deployment, confident compliance, and maximum impact. Our solution gives you a platform built for efficiency and transparency. Determine grant awards quickly, customize your workflows, and gain real-time insights to ensure every dollar is accounted for. Modern, […]
Digitizing an International Airport

Scalable, adaptable, and easily integrated – Salesforce future-proofs operations at Ted Stevens International Airport.
Transforming Crisis Intervention with Grant Riewe

Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. In this must-listen episode of the Customer Obsessed Podcast, Grant Riewe shares transformative strategies in crisis intervention, all […]
Life-Saving 988 Call Center Solution explained by Vibrant CIO at Dreamforce ‘23

Coastal Cloud offered Behavioral Health Leaders a unique opportunity to understand Vibrant Emotional Health’s approach to incorporating Salesforce into the organization and the impact it has made on its mission. Salesforce’s premier conference of the year, Dreamforce, is an opportunity for industry leaders, innovators, and experts to convene in person to discuss the transformative impact […]
Webinar: Accelerating Emergency Management Response Teamwork with Slack

The National Weather Service has recently made the decision to migrate to Slack as the next generation of the NWSChat service, specifically for emergency response. The evolution to Slack for NWS Chat 2.0 will include building functionality, testing, and training for NWS employees and the thousands of external NWSChat collaborators in the emergency management, public safety, meteorology, and broadcast […]
Launching an Accelerated Grant Management System for the US Virgin Islands

Our Grants Management Accelerator in partnership with Tetra Tech helped the US Virgin Islands Housing Authority manage $774 million for disaster relief grants.
Small Business Development Center (SBDC)

In today’s rapidly changing landscape, government agencies often find themselves grappling with outdated systems that act as barriers to progress. These systems lack the adaptability and agility necessary to meet the demands of modern governance. Coastal has taken significant strides to tackle this pressing issue head-on. Let Coastal be your partner in innovation and transformation […]
Fast Salesforce Org Merge

When you prioritize people above technology, you’ve already taken the first steps to create a successful change management strategy. Our culture-first approach means investing time in creating solutions centered around your workforce—a proven strategy that yields massive dividends. Don’t rely on band-aid solutions that create continual pain points; let us help you create a scalable, […]
Digital Prevention Management

Addressing the Need Nationally, the number of children in foster care has increased across all fifty states. In Florida alone, placements have risen 20% in the last decade. This surge drives up costs—caring for a single child in foster care can exceed $30,000 annually for a state agency. Additionally, the needs of children in foster […]
Robust 988 Call Center

Customer Spotlight: Vibrant Emotional Health Coastal is the official 988 partner for Vibrant Emotional Health. We are developing a fully unified CRM for the 988 National Suicide Prevention Lifeline to support daily operations and functions for crisis centers including safety assessment call flow, capturing data, safety plans, referrals, managing follow-ups, tracking emergency rescues, reporting and […]
Intelligent Donations Management

Coastal’s Unmet Needs Solution continues to demonstrate success in Florida. Since its launch, it has actively supported residents impacted by tornadoes that touched down in Charlotte and Lee counties on January 16, 2022. Within less than a month, Florida’s donation portal raised over $1.1 million to help impacted residents. To date, more than $430,000 has […]
Effective Foster Parent Recruiting

This solution automatically connects current and prospective foster parents with your case managers by providing an online portal for constant communication. It also provides the ability to capture information on each family, from class attendance, licensing process, home inspection, and other data points in your application process. Everything your team needs is a click away […]
One System for Public Safety Recruitment & Retention

Government agencies that would benefit from this solution include:
Modernized Workforce Development

“Coastal is an excellent partner for implementation of economic development specific solutions for Salesforce. We are a small team and could not have handled a task of this magnitude without Coastal’s expertise and guidance.” — Angela Fritz, City of Fulshear, Texas
Efficient Licensing, Permitting & Inspection

Government agencies that would benefit from this solution include:
Efficient Grants Management

“We replaced three separate software databases and numerous manual processes with a single automated platform in less than 12 months.” Program Director, State of Florida
Automated Volunteer Management

Features and Benefits: Efficiently recruit, track, and manage volunteers, ultimately helping you expand your capacity to meet your mission Seamless process from application to onboarding to scheduling Automate application review and onboarding to improve response times Automate scheduling to quickly deploy volunteers Personalized volunteer experience Branded application
Streamlined Inventory Management

Features & Benefits:
Comprehensive Digital Economic Development

“Now everything is segmented into categories that direct our work, prioritized so we can ensure we are maximizing our most valuable resource—time.” – Jolene Schalper, Vice President, Great Falls Development Authority
Healthcare Professional Licensing

Our team of public sector and regulatory experts can help your local or state government manage licensing, permitting, and regulatory functions in order to efficiently and effectively serve and protect your county or state. Coastal’s robust Licensing, Permitting, and Inspection solution on Salesforce is already helping regulatory agencies manage their licensing/permitting, inspection, and disciplinary processes. Our solution […]