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Coastal Explains Salesforce Releases: Summer ‘24

Dive into the best updates from the Salesforce Summer ’24 Release, explained by Coastal’s experts. Learn how these new features will transform your workflow and elevate your Salesforce experience.

How Coastal Transforms Grants Management with Salesforce

At Salesforce World Tour D.C., Coastal’s President and Co-founder Sara Hale led a short but powerful grants management session. She explored how Salesforce can help state and local governments turn the complex world of grants into a force for far-reaching change.  This means tapping into staggering resources—like the $2.8 trillion in federal funding distributed in […]

Public Sector

Coastal is a trusted partner of digital change. Ted Stevens International Airport

Improving Lives with BEAD: Your Grants Management Roadmap

With $42.46B in funding, the federal Broadband Equity Access and Deployment (BEAD) Program offers a historic opportunity to close the digital divide. To maximize its impact, states need modern grants management tools that address the challenges of complex federal requirements, limited visibility, and disconnected, inefficient processes. Download the Guide

Webinar: ISG & Coastal Talk Data

Leading global technology research and advisory firm ISG sits down with Coastal CTO Jim Stalder to talk about all things data. Don’t miss their critical insights on the biggest obstacles to AI adoption, the place of generative AI inside of a business, and how to think about data. Complete the form to see the full conversation. […]

Coastal Explains Salesforce Releases: Spring ‘24 Edition

Welcome to our blog on the highlights of the Spring ’24 Salesforce release! We’ve got a ton of exciting updates to share, each tailored to different teams and needs.  Here’s a quick overview of what Salesforce has in store this season. You can also click on any headers in this menu to dig deeper into […]

See Salesforce Data Cloud in Action with a Free Data Workshop

Our one-hour interactive workshop will teach you how to use Salesforce Data Cloud to achieve your business goals. SCHEDULE If you are: Curious about what Salesforce Data Cloud does and how it can best be used in your organization. In need of a complete customer profile to personalize experiences. Focused on simplifying data integrations for […]

Serving Citizens from the Cloud

Hear from Sara Hale as she details Coastal’s direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation—this episode is where meaningful change in public service takes […]

Navigating the Salesforce Crossroads

Your Guide to Evaluating In-House vs. Salesforce Managed Services Getting the most from your Salesforce investment goes far beyond the initial implementation — it’s about smartly embedding this technology into your business’s DNA through ongoing management. Just as a business’s strategy adapts, your technology must evolve too or it risks being fossilized. This need for […]

Salesforce Data Cloud Explained

Your business has tons of customer data—purchase history, website behavior, support interactions, and more. But it’s scattered across different systems, making it difficult to understand your customers and make informed decisions that drive growth.  This incomplete view impacts everything from marketing and customer service to product development and strategic planning. As a result, experiences often […]

Enterprise Broadband Grants Management

States nationwide are tapping into major broadband funding. Coastal is already helping them streamline their grants management for faster deployment, confident compliance, and maximum impact. Our solution gives you a platform built for efficiency and transparency. Determine grant awards quickly, customize your workflows, and gain real-time insights to ensure every dollar is accounted for. Modern, […]

Unlocking Salesforce’s hidden potential: From silo to growth engine

Any business leader invested in digital transformation understands the power of a unified Salesforce platform. But fragmented departmental use can impede efficiency, hinder collaboration, and stifle progress. What if you could unlock the hidden potential of your Salesforce org, transforming it from a siloed toolset into a powerful engine driving growth? That’s exactly what leading […]

Transforming Crisis Intervention with Grant Riewe

Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. In this must-listen episode of the Customer Obsessed Podcast, Grant Riewe shares transformative strategies in crisis intervention, all […]

Life-Saving 988 Call Center Solution explained by Vibrant CIO at Dreamforce ‘23

Coastal Cloud offered Behavioral Health Leaders a unique opportunity to understand Vibrant Emotional Health’s approach to incorporating Salesforce into the organization and the impact it has made on its mission. Salesforce’s premier conference of the year, Dreamforce, is an opportunity for industry leaders, innovators, and experts to convene in person to discuss the transformative impact […]

Salesforce Data Cloud

Salesforce Data Cloud & Tableau Free License: No-Cost Strategy Workshop At Dreamforce 2023, Salesforce announced they will provide free limited-use access to Data Cloud and Tableau so customers can become familiar with the new capabilities and develop use case ideas before committing to the full-scale Data Cloud Salesforce license. Bring your toughest questions for a […]

Webinar: Accelerating Emergency Management Response Teamwork with Slack

The National Weather Service has recently made the decision to migrate to Slack as the next generation of the NWSChat service, specifically for emergency response. The evolution to Slack for NWS Chat 2.0 will include building functionality, testing, and training for NWS employees and the thousands of external NWSChat collaborators in the emergency management, public safety, meteorology, and broadcast […]

Small Business Development Center (SBDC)

In today’s rapidly changing landscape, government agencies often find themselves grappling with outdated systems that act as barriers to progress. These systems lack the adaptability and agility necessary to meet the demands of modern governance. Coastal has taken significant strides to tackle this pressing issue head-on. Let Coastal be your partner in innovation and transformation […]

Fast Salesforce Org Merge

When you prioritize people above technology, you’ve already taken the first steps to create a successful change management strategy. Our culture-first approach means investing time in creating solutions centered around your workforce—a proven strategy that yields massive dividends. Don’t rely on band-aid solutions that create continual pain points; let us help you create a scalable, […]

Digital Prevention Management

Addressing the Need Nationally, the number of children in foster care has increased across all fifty states. In Florida alone, placements have risen 20% in the last decade. This surge drives up costs—caring for a single child in foster care can exceed $30,000 annually for a state agency. Additionally, the needs of children in foster […]

Robust 988 Call Center

Customer Spotlight: Vibrant Emotional Health Coastal Cloud is the official 988 partner for Vibrant Emotional Health. We are developing a fully unified CRM for the 988 National Suicide Prevention Lifeline to support daily operations and functions for crisis centers including safety assessment call flow, capturing data, safety plans, referrals, managing follow-ups, tracking emergency rescues, reporting […]