Agentforce FAQ: Everything You Need to Know
Salesforce’s Agentforce is making AI a practical tool for business by going beyond simple assistance to taking meaningful actions. Announced ahead of Dreamforce, Agentforce is designed to help teams get more done by leveraging AI as an active participant in everyday processes. Sam Taylor, Coastal’s Director of Innovation, was invited to an exclusive Agentforce workshop […]
Dreamforce 2024 Recap & Resources
Dreamforce 2024 once again showed why it’s the go-to event for business and tech leaders. This year’s focus? Using AI and data to unlock growth and simplify complex innovations for everyone. We got to dive into insightful sessions, hands-on workshops, and real-world discussions about how these technologies are transforming industries. Below are some of the […]
What exactly is ROAI—and why does it matter?
At Coastal, we emphasize ROAI because it’s not just about deploying AI solutions—it’s about ensuring those solutions drive measurable results while letting you focus on the work that matters most. We leverage modern technologies and tools like Salesforce, Data Cloud, and Snowflake to deliver these outcomes with precision.
The Ultimate Guide to Salesforce Data Cloud
If you’re like most, your business has tons of customer data—purchase history, website behavior, support interactions, demographic information and more. But it’s scattered across different systems, making it difficult to actually use. Salesforce Data Cloud is the solution to this data chaos. It unifies sources without duplicating data, resolves inconsistencies, and delivers a 360° profile in […]
Dreamforce Guide: Your Dreamforce 2024 Essentials from Coastal
Get the ultimate guide to Dreamforce 2024 from Coastal with tips, exclusive opportunities, and the best ways to maximize your experience.
Maximize Salesforce ROI: The Executive Guide to Continuous Innovation
Your Salesforce is a powerful tool, but is it delivering its full potential? Unlock continuous growth and maximize your investment with Coastal Waves – the strategic partnership that takes your Salesforce to the next level.
Quick Wins with Salesforce: 25 Activities for Productivity & ROI
Get more value from Salesforce with 25 easy-to-implement strategies for productivity and ROI.
The Salesforce Admin’s Guide to Continuous Innovation Services (and Why It Matters)
Struggling to keep up with the ever-changing Salesforce landscape? Discover how continuous innovation services like Coastal Waves can empower your team, eliminate technical debt, and drive real business results. Learn how to maximize your Salesforce ROI with our expert guidance and collaborative approach.
Coastal Explains Salesforce Releases: Summer ‘24
Dive into the best updates from the Salesforce Summer ’24 Release, explained by Coastal’s experts. Learn how these new features will transform your workflow and elevate your Salesforce experience.
How Coastal Transforms Grants Management with Salesforce
At Salesforce World Tour D.C., Coastal’s President and Co-founder Sara Hale led a short but powerful grants management session. She explored how Salesforce can help state and local governments turn the complex world of grants into a force for far-reaching change. This means tapping into staggering resources—like the $2.8 trillion in federal funding distributed in […]
Coastal Compass: Salesforce Assessment & Success Roadmap
Take our short assessment and get a roadmap for quick wins and ways to turn Salesforce into a growth engine.
From Digital Divide to Digital Equity: Strategies for BEAD Grants Management
Ready to bridge the digital divide? Get tips for faster application processing, compliance, and maximizing BEAD grant funding for digital equity.
Public Sector
Coastal is a trusted partner of digital change. Ted Stevens International Airport
Improving Lives with BEAD: Your Grants Management Roadmap
With $42.46B in funding, the federal Broadband Equity Access and Deployment (BEAD) Program offers a historic opportunity to close the digital divide. To maximize its impact, states need modern grants management tools that address the challenges of complex federal requirements, limited visibility, and disconnected, inefficient processes. Download the Guide
Webinar: ISG & Coastal Talk Data
Leading global technology research and advisory firm ISG sits down with Coastal CTO Jim Stalder to talk about all things data. Don’t miss their critical insights on the biggest obstacles to AI adoption, the place of generative AI inside of a business, and how to think about data. Complete the form to see the full conversation. […]
Coastal Explains Salesforce Releases: Spring ‘24 Edition
Welcome to our blog on the highlights of the Spring ’24 Salesforce release! We’ve got a ton of exciting updates to share, each tailored to different teams and needs. Here’s a quick overview of what Salesforce has in store this season. You can also click on any headers in this menu to dig deeper into […]
Free Workshop: Discover how Salesforce Data Cloud can Elevate Your Business
Our one-hour interactive workshop will teach you how to use Salesforce Data Cloud to achieve your business goals. SCHEDULE If you are: Curious about what Salesforce Data Cloud does and how it can best be used in your organization. In need of a complete customer profile to personalize experiences. Focused on simplifying data integrations for […]
Serving Citizens from the Cloud
Hear from Sara Hale as she details Coastal’s direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation—this episode is where meaningful change in public service takes […]
Navigating the Salesforce Crossroads
Your Guide to Evaluating In-House vs. Salesforce Managed Services Getting the most from your Salesforce investment goes far beyond the initial implementation — it’s about smartly embedding this technology into your business’s DNA through ongoing management. Just as a business’s strategy adapts, your technology must evolve too or it risks being fossilized. This need for […]
Salesforce Data Cloud Explained
Your business has tons of customer data—purchase history, website behavior, support interactions, and more. But it’s scattered across different systems, making it difficult to understand your customers and make informed decisions that drive growth. This incomplete view impacts everything from marketing and customer service to product development and strategic planning. As a result, experiences often […]
Enterprise Broadband Grants Management
States nationwide are tapping into major broadband funding. Coastal is already helping them streamline their grants management for faster deployment, confident compliance, and maximum impact. Our solution gives you a platform built for efficiency and transparency. Determine grant awards quickly, customize your workflows, and gain real-time insights to ensure every dollar is accounted for. Modern, […]
Unlocking Salesforce’s hidden potential: From silo to growth engine
Any business leader invested in digital transformation understands the power of a unified Salesforce platform. But fragmented departmental use can impede efficiency, hinder collaboration, and stifle progress. What if you could unlock the hidden potential of your Salesforce org, transforming it from a siloed toolset into a powerful engine driving growth? That’s exactly what leading […]
Digitizing an International Airport
Transforming Crisis Intervention with Grant Riewe
Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. In this must-listen episode of the Customer Obsessed Podcast, Grant Riewe shares transformative strategies in crisis intervention, all […]
Life-Saving 988 Call Center Solution explained by Vibrant CIO at Dreamforce ‘23
Coastal Cloud offered Behavioral Health Leaders a unique opportunity to understand Vibrant Emotional Health’s approach to incorporating Salesforce into the organization and the impact it has made on its mission. Salesforce’s premier conference of the year, Dreamforce, is an opportunity for industry leaders, innovators, and experts to convene in person to discuss the transformative impact […]
