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Beyond the Waiting Room: Transforming Patient Care with Melanie Husk

Navigating healthcare can feel like solving a riddle inside a maze. But what if technology focused on the pre and post-care patient journey could change everything?  Our CEO, Eric Berridge, recently sat down with Melanie Husk, Chief Consumer Officer at Baptist Health, on the Customer Obsessed podcast, and she let listeners in on the secrets […]

Transforming Crisis Intervention with Grant Riewe

Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. In this must-listen episode of the Customer Obsessed Podcast, Grant Riewe shares transformative strategies in crisis intervention, all […]

Life-Saving 988 Call Center Solution explained by Vibrant CIO at Dreamforce ‘23

Coastal Cloud offered Behavioral Health Leaders a unique opportunity to understand Vibrant Emotional Health’s approach to incorporating Salesforce into the organization and the impact it has made on its mission. Salesforce’s premier conference of the year, Dreamforce, is an opportunity for industry leaders, innovators, and experts to convene in person to discuss the transformative impact […]

Dreamforce 2022: Healthcare Recap

One of the biggest challenges facing the health industry is health equity. Patient access to healthcare directly impacts health outcomes. At Dreamforce 2022, Coastal Cloud’s team of Salesforce Consultants gathered to hear from industry leaders as they discussed the ways that Salesforce aims to bridge the gap between health organizations and consumers. We also learned the many […]

Webinar: The Power of Data in Driving Growth in Healthcare

Delivering Better Patient Outcomes with Salesforce In this webinar, Bill Moschella, CEO of Populi.ai, and Tim Hale, Co-founder of Coastal Cloud, discuss the crucial role that technology and data play in the evolution of healthcare. Watch on-demand to learn how: Use these expert insights and practical strategies to transform how your healthcare organization interacts with patients and providers!