Maximize Salesforce ROI: The Executive Guide to Continuous Innovation
Your Salesforce is a powerful tool, but is it delivering its full potential? Unlock continuous growth and maximize your investment with Coastal Waves – the strategic partnership that takes your Salesforce to the next level.
Quick Wins with Salesforce: 25 Activities for Productivity & ROI
Get more value from Salesforce with 25 easy-to-implement strategies for productivity and ROI.
The Salesforce Admin’s Guide to Continuous Innovation Services (and Why It Matters)
Struggling to keep up with the ever-changing Salesforce landscape? Discover how continuous innovation services like Coastal Waves can empower your team, eliminate technical debt, and drive real business results. Learn how to maximize your Salesforce ROI with our expert guidance and collaborative approach.
How to Unify Data for Smooth Healthcare Journeys from Pre-Care to Post-Care
Discover how Coastal’s Salesforce + EMR Connect solution revolutionizes healthcare marketing by unifying patient data, empowering personalized engagement, and driving revenue growth. Learn how to overcome data silos, improve patient experiences, and achieve better outcomes with this innovative approach.
Coastal Explains Salesforce Releases: Summer ‘24
Dive into the best updates from the Salesforce Summer ’24 Release, explained by Coastal’s experts. Learn how these new features will transform your workflow and elevate your Salesforce experience.
On-Demand Webinar: Clearer Insights, Healthier Outcomes
Get practical strategies to transform your healthcare data into results. Hear from Milissa Holland, Managing Director of Healthcare & Life Sciences at Coastal, and Amy Comeau, VP of Marketing at Emory Healthcare, and learn how to: Get the Full Conversation Coastal is the #1 rated Salesforce consulting firm, 100% focused on customer success. From strategy to […]
Coastal Compass: Salesforce Assessment & Success Roadmap
Take our short assessment and get a roadmap for quick wins and ways to turn Salesforce into a growth engine.
Healthcare Consumer Experience Checklist
Is your Healthcare experience meeting the needs of today’s consumers? Find out with Coastal’s Consumer Healthcare Checklist.
Healthcare
Why Coastal in Healthcare Functional Experts Functional Experts Inpatient Ambulatory Home Health Health Plans Behavioral Health Hospice Pediatric/Adult Technical Experts Technical Experts Data Integration Telephony Data Security SAML/SSO Project Management Change Management Training Real-World Experience Real-World Experience Projects staffed by experts with healthcare industry backgrounds. Client Satisfaction Client Satisfaction Coastal is the #1 customer-rated Salesforce […]
Beyond the Waiting Room: Transforming Patient Care with Melanie Husk
Navigating healthcare can feel like solving a riddle inside a maze. But what if technology focused on the pre and post-care patient journey could change everything? Our CEO, Eric Berridge, recently sat down with Melanie Husk, Chief Consumer Officer at Baptist Health, on the Customer Obsessed podcast, and she let listeners in on the secrets […]
Webinar: ISG & Coastal Talk Data
Leading global technology research and advisory firm ISG sits down with Coastal CTO Jim Stalder to talk about all things data. Don’t miss their critical insights on the biggest obstacles to AI adoption, the place of generative AI inside of a business, and how to think about data. Complete the form to see the full conversation. […]
Coastal Explains Salesforce Releases: Spring ‘24 Edition
Welcome to our blog on the highlights of the Spring ’24 Salesforce release! We’ve got a ton of exciting updates to share, each tailored to different teams and needs. Here’s a quick overview of what Salesforce has in store this season. You can also click on any headers in this menu to dig deeper into […]
See Salesforce Data Cloud in Action with a Free Data Workshop
Our one-hour interactive workshop will teach you how to use Salesforce Data Cloud to achieve your business goals. SCHEDULE If you are: Curious about what Salesforce Data Cloud does and how it can best be used in your organization. In need of a complete customer profile to personalize experiences. Focused on simplifying data integrations for […]
Navigating the Salesforce Crossroads
Your Guide to Evaluating In-House vs. Salesforce Managed Services Getting the most from your Salesforce investment goes far beyond the initial implementation — it’s about smartly embedding this technology into your business’s DNA through ongoing management. Just as a business’s strategy adapts, your technology must evolve too or it risks being fossilized. This need for […]
Salesforce Data Cloud Explained
Your business has tons of customer data—purchase history, website behavior, support interactions, and more. But it’s scattered across different systems, making it difficult to understand your customers and make informed decisions that drive growth. This incomplete view impacts everything from marketing and customer service to product development and strategic planning. As a result, experiences often […]
Unlocking Salesforce’s hidden potential: From silo to growth engine
Any business leader invested in digital transformation understands the power of a unified Salesforce platform. But fragmented departmental use can impede efficiency, hinder collaboration, and stifle progress. What if you could unlock the hidden potential of your Salesforce org, transforming it from a siloed toolset into a powerful engine driving growth? That’s exactly what leading […]
Salesforce Data Cloud: Practical Use Cases for Healthcare
The healthcare industry is facing many data challenges, including growing patient volumes, complex data infrastructures, and the need to deliver personalized care. Salesforce Data Cloud can help healthcare organizations address these issues by providing a unified platform for data integration, management, and analytics. At Dreamforce 2023, Salesforce announced that Data Cloud free licenses are now included so […]
Northeast Healthcare Network Delivers Personalized Experiences
Salesforce Data Cloud
Salesforce Data Cloud & Tableau Free License: No-Cost Strategy Workshop At Dreamforce 2023, Salesforce announced they will provide free limited-use access to Data Cloud and Tableau so customers can become familiar with the new capabilities and develop use case ideas before committing to the full-scale Data Cloud Salesforce license. Bring your toughest questions for a […]
Top Healthcare Insights from Dreamforce ’23
Within the Healthcare sector, one topic took center stage—Data Cloud. Discussions at Dreamforce 2023 underscored the pivotal role of data and how it has become easier than ever to unify data from disparate healthcare systems. Dreamforce, the biggest Salesforce conference of the year, brought together Healthcare leaders, innovators, and experts to discuss how technology and […]
Webinar: Revenue Lifecycle Management – The Fuel to Your Company Growth
In today’s business landscape, proper investment in the people, processes, and technology of the revenue lifecycle is critical in driving growth and success. During this webinar on revenue lifecycle management, we’ll explore how they can accelerate your business. Noel Goggin, CEO and Culture Leader at Conga, and Tim Hale, Co-Founder and Managing Partner at Coastal Cloud, […]
Prioritizing People: How Coastal Helps Salesforce Org Mergers Succeed Through Change Management
When it comes to merging Salesforce orgs, most of the focus goes straight to the technical side of the process, leaving out the most crucial element: the people involved. At Coastal, our approach to Salesforce org mergers is different. We prioritize the human aspect of org merges, taking into account the different company cultures, sales methodologies, and […]
Fast Salesforce Org Merge
When you prioritize people above technology, you’ve already taken the first steps to create a successful change management strategy. Our culture-first approach means investing time in creating solutions centered around your workforce—a proven strategy that yields massive dividends. Don’t rely on band-aid solutions that create continual pain points; let us help you create a scalable, […]
Evariant to Salesforce Migration
Partnering to Deliver Better Insights with Salesforce and Data Coastal’s powerful healthcare accelerators run natively on Salesforce Health Cloud and Marketing Cloud, delivering the capabilities needed to build loyalty and growth with both physicians and consumers. This native integration gives you access to the latest Salesforce features with three releases per year while also allowing […]
Transforming Care with Health Cloud & Data Cloud
