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On-Demand Webinar: Clearer Insights, Healthier Outcomes

Get practical strategies to transform your healthcare data into results. Hear from Milissa Holland, Managing Director of Healthcare & Life Sciences at Coastal, and Amy Comeau, VP of Marketing at Emory Healthcare, and learn how to: Get the Full Conversation Coastal is the #1 rated Salesforce consulting firm, 100% focused on customer success. From strategy to […]

Healthcare

Why Coastal in Healthcare Functional Experts Functional Experts Inpatient Ambulatory Home Health Health Plans Behavioral Health Hospice Pediatric/Adult Technical Experts Technical Experts Data Integration Telephony Data Security SAML/SSO Project Management Change Management Training Real-World Experience Real-World Experience Projects staffed by experts with healthcare industry backgrounds. Client Satisfaction Client Satisfaction Coastal is the #1 customer-rated Salesforce […]

Beyond the Waiting Room: Transforming Patient Care with Melanie Husk

Navigating healthcare can feel like solving a riddle inside a maze. But what if technology focused on the pre and post-care patient journey could change everything?  Our CEO, Eric Berridge, recently sat down with Melanie Husk, Chief Consumer Officer at Baptist Health, on the Customer Obsessed podcast, and she let listeners in on the secrets […]

Webinar: ISG & Coastal Talk Data

Leading global technology research and advisory firm ISG sits down with Coastal CTO Jim Stalder to talk about all things data. Don’t miss their critical insights on the biggest obstacles to AI adoption, the place of generative AI inside of a business, and how to think about data. Complete the form to see the full conversation. […]

Coastal Explains Salesforce Releases: Spring ‘24 Edition

Welcome to our blog on the highlights of the Spring ’24 Salesforce release! We’ve got a ton of exciting updates to share, each tailored to different teams and needs.  Here’s a quick overview of what Salesforce has in store this season. You can also click on any headers in this menu to dig deeper into […]

Salesforce Data Cloud Workshop

Our free one-hour interactive workshop will teach you how to use Salesforce Data Cloud to achieve your business goals. SCHEDULE If you are: Curious about what Salesforce Data Cloud does and how it can best be used in your organization. In need of a complete customer profile to personalize experiences. Focused on simplifying data integrations […]

Navigating the Salesforce Crossroads

Your Guide to Evaluating In-House vs. Salesforce Managed Services Getting the most from your Salesforce investment goes far beyond the initial implementation — it’s about smartly embedding this technology into your business’s DNA through ongoing management. Just as a business’s strategy adapts, your technology must evolve too or it risks being fossilized. This need for […]

What can Salesforce Data Cloud do?

Customer data is a goldmine that’s often scattered and hard to use. You might struggle with complex integrations, limited insights, or slow performance. Salesforce Data Cloud aims to change that. It’s a central hub designed to streamline how you manage and activate customer data inside your organization and across the Salesforce ecosystem. But what does […]

Unlocking Salesforce’s hidden potential: From silo to growth engine

Any business leader invested in digital transformation understands the power of a unified Salesforce platform. But fragmented departmental use can impede efficiency, hinder collaboration, and stifle progress. What if you could unlock the hidden potential of your Salesforce org, transforming it from a siloed toolset into a powerful engine driving growth? That’s exactly what leading […]

Salesforce Data Cloud: Practical Use Cases for Healthcare

The healthcare industry is facing many data challenges, including growing patient volumes, complex data infrastructures, and the need to deliver personalized care. Salesforce Data Cloud can help healthcare organizations address these issues by providing a unified platform for data integration, management, and analytics. At Dreamforce 2023, Salesforce announced that Data Cloud free licenses are now included so […]

HIPAA-compliant Google Analytics

Re-Identify Inside the Salesforce Technology Stack with Data Cloud Our Marketing Cloud HIPAA-Compliant Google Analytics solution goes beyond compliance. It gives you a complete view of your patient data. By integrating with Salesforce Data Cloud, you can combine de-identified Google Analytics data with your existing patient profiles. This creates a rich understanding of patient behavior, […]

Salesforce Data Cloud

Salesforce Data Cloud & Tableau Free License: No-Cost Strategy Workshop At Dreamforce 2023, Salesforce announced they will provide free limited-use access to Data Cloud and Tableau so customers can become familiar with the new capabilities and develop use case ideas before committing to the full-scale Data Cloud Salesforce license. Bring your toughest questions for a […]

Top Healthcare Insights from Dreamforce ’23

Within the Healthcare sector, one topic took center stage—Data Cloud. Discussions at Dreamforce 2023 underscored the pivotal role of data and how it has become easier than ever to unify data from disparate healthcare systems. Dreamforce, the biggest Salesforce conference of the year, brought together Healthcare leaders, innovators, and experts to discuss how technology and […]

Webinar: Revenue Lifecycle Management – The Fuel to Your Company Growth

In today’s business landscape, proper investment in the people, processes, and technology of the revenue lifecycle is critical in driving growth and success. During this webinar on revenue lifecycle management, we’ll explore how they can accelerate your business. Noel Goggin, CEO and Culture Leader at Conga, and Tim Hale, Co-Founder and Managing Partner at Coastal Cloud, […]

Fast Salesforce Org Merge

When you prioritize people above technology, you’ve already taken the first steps to create a successful change management strategy. Our culture-first approach means investing time in creating solutions centered around your workforce—a proven strategy that yields massive dividends. Don’t rely on band-aid solutions that create continual pain points; let us help you create a scalable, […]

Seamless Patient Engagement with Campaign2Care

“Coastal is not just a team of Salesforce Experts, they are true partners who understand our challenges and are working side-by-side with us to create the future of customer experiences in healthcare.” Baptist Health Jacksonville

Evariant to Salesforce Migration

Partnering to Deliver Better Insights with Salesforce and Data Coastal’s powerful healthcare accelerators run natively on Salesforce Health Cloud and Marketing Cloud, delivering the capabilities needed to build loyalty and growth with both physicians and consumers. This native integration gives you access to the latest Salesforce features with three releases per year while also allowing […]

Unified Business Insights

Fragmented data and siloed teams make it hard to see the big picture. Implementing a full Business Intelligence tool may seem daunting—the cost, the time, the disruption—but it doesn’t have to be that way. Coastal’s deep experience lets us quickly connect your current systems, providing a clear, executive-level view of your entire business lifecycle. We […]

Webinar Replay: How Top Sales Teams Are Winning Deals and Growing Accounts in 2023

Last week Coastal Cloud’s Chief Revenue Officer, Erik Dunnigan, joined the Prolifiq team to discuss: Why are these topics so important?  The first half of 2023 is predicted to be somewhat unstable in terms of economic health. It’s more important than ever to keep your largest customers satisfied and ready for expansion. Get the Webinar