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Resource Type: Customer Story

A Healthcare Payer Transforms Member Engagement with Salesforce Health Cloud

By partnering with Coastal and embracing Health Cloud, this payer has transformed how they engage with members and prospects.

Amplifying Impact at Wounded Warrior Project

Coastal partnered with WWP to implement a tailored Salesforce solution to streamline and maximize the organization’s fundraising opportunities.

CoverPoint Insurance Drives Sales Efficiency at Scale with Salesforce Financial Services Cloud

CoverPoint Insurance, part of Wright-Patt Credit Union, faced challenges with their initial Salesforce Financial Services Cloud (FSC) setup, which hindered their lead management and scalability.

Supercharging Sales Growth with Salesforce Revenue Intelligence

C Spire partnered with Coastal, a trusted Salesforce consulting firm with a reputation for driving results. Together, we mapped out a data-driven strategy to enhance C Spire’s operations.

Major Manufacturer Exceeds Goal to Increase Quotes by 36% with Salesforce CPQ

Coastal’s solution exceeded this global manufacturer’s goal, reducing their average quote turnaround time by 50%. That efficiency boost led directly to a 36% jump in quote volume.

Improving a B2B Commerce Experience for Higher Conversion

Pure Fishing customers now enjoy a user-friendly online ordering experience via Salesforce B2B Commerce. Coastal launched a North American site in 4 months.

Unlocking Effective Personalization in Marketing Cloud to Reach Millions Worldwide

Our Daily Bread Ministries (ODBM) turned to Coastal to find a solution that balanced security and efficiency. Coastal’s Waves contract solidified a partnership, allowing Coastal to act as an advisor and collaborate closely with ODBM’s IT Team.

Digitizing an International Airport

Scalable, adaptable, and easily integrated – Salesforce future-proofs operations at Ted Stevens International Airport.

Northeast Healthcare Network Delivers Personalized Experiences

Data Cloud + Tableau CRM Analytics will unify Salesforce and external data sources to provide detailed reports of campaign performance and patient 360°.

Boosting Field Service Productivity for Major Repair Services Company

Missing inventory a problem? See how Salesforce Field Service gave this company accurate, real-time inventory tracking.

Consolidating University Systems for a Single System of Record

See how this institution transformed campus-wide service and connectivity with Salesforce Education Cloud.

Optimizing Program Management for National Nonprofit

Through Salesforce, the nonprofit is better positioned to extend their program outreach in an organized, professional manner.

Evolving K-12 Applications Process for Wellington School

Wellington School

Streamlining Resourcing with Salesforce Nonprofit Success Pack

Through Salesforce, Pacific Southwest District of the Lutheran Church is better positioned to extend their program outreach in an organized, professional manner.

Launching an Accelerated Grant Management System for the US Virgin Islands

Our Grants Management Accelerator in partnership with Tetra Tech helped the US Virgin Islands Housing Authority manage $774 million for disaster relief grants.

Post-Acquisition Org Unification for Rapid Efficiency Gains

Coastal successfully consolidated the two companies’ data into a single Salesforce instance following BILL’s acquisition.

Getting Salesforce to Deliver its Full Value

Timbers

Standardizing Business Processes for Impact After Acquisition

Coastal introduced several onboarding solutions for Granicus, each of which emphasized the organization’s focus on change management and improved system adoption.

Modernizing a Global Fundraising Organization to Expand Cancer Care

Coastal helped this major fundraising organization connect more personally with the people who make their lifesaving work possible.

Increasing Efficiency with Pricing & Data Solution

Argos’ team gains an 84% reduction in manual work following Coastal’s Salesforce implementation.

Charting the Technology Course for Top Medical School

Using True North to roadmap the solution for a seamless learner journey, where registration, payment, and enrollment flow effortlessly and directly contribute to $140 million revenue target.

Future-Proofing a National Nonprofit for Greater Impact

See how United Cerebral Palsy transformed its data and communication strategy to strengthen its affiliate network and drive strategic success.

Enhancing Ministry Impact with Unified Salesforce Solution

Foursquare Church modernized its operations with Salesforce Nonprofit Solutions, ensuring its mission continues uninterrupted.

Creating Digital Solutions for the 988 National Suicide Prevention Lifeline

Coastal’s Salesforce solution for the 988 Lifeline for Vibrant Emotional Health provides counselors with a centralized platform for life-saving support.

Rapid Streamlining of Digital Equity Grants Management

We leveraged our grants management solution accelerator to improve their internal operations and external application processes, customizing it to meet the agency’s specific needs.

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